What are the responsibilities and job description for the Support Specialist position at CTC?
Job Title: L3 Support
Location: Huntsville, AL
Job Type: Contract
About CTC:
Founded in 1996, CTC is a global IT services, Consulting and Business Solutions partner dedicated to helping organizations innovate, optimize, and grow. With over 2,000 professionals worldwide, we support more than 100 clients in transforming complex challenges into lasting competitive advantages.
Job Description:
Requirements:
Who we are:
- Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Qualifications/ What you bring (Must Haves) – Highlight Top 3-5 skills
- Strong understanding of operating systems (windows and Linux, application software and development and support process, and end user devices support.
- Proficient understanding of the OSI layer, TCP/IP protocols and their use-cases.
- Network administration.
- Familiarity with cloud computing.
- Problem-solving skills.
- Analytical skills.
- Customer service experience.
- Excellent communication skills, written and verbal
Top 3 Must Have (Full sentences)
- On prem Server admin ex - Windows and linux
- Strong Networking exp - Robots have high reliance on the network.
- Application Specific support - Basic application troubleshooting.
Nice to Haves (Full sentences)
- Hands on Cloud exp
- AMR Technologies (MIR, Autoguide, Omron, JBT, Creform, OTTO, AIUT/Aformic, Bastian Automation)