Medical Representative

Job Title: Representative I - RX Comm
Job Location: 2100 Highland Corporate Drive, Cumberland, RI, USA, 02864
Pay Rate: $18Hourly/ W2

Description:

Data entry; accounting and disclosure application (internal system) - candidate will trained on the internal system, hands on training
* Opening mail
* Organizing correspondents
* Entering receipts into systems
* No customer contact
* Should have good data entry skills
* Able to work independently with little supervision
* Able to multi-task

Duties :

• Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus.
• The primary responsibilities are to verify insurance coverage for potential new clients.
• Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successly and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers.
• This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs.
• Strong attention to detail, and proven analytic and problem solving.

Experience :

* Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment).

* Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.

* Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.

* Basic alpha number data entry skills with attention to accuracy and quality is essential.

* Intermediate math skills are required with attention to detail and quality essential.

* Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology.

* Ability to work with people in a team environment while meeting individual performance goals.

* Must be able to read and interpret policies, procedures and instructions.

* Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

 Education : High School diploma or GED