What are the responsibilities and job description for the Associate Commercial Director-Inside Sales position at CSC?
Associate Commercial Director – Legal Services (National Territory)
Wilmington, DE
Hybrid (3 days on site)
Monday-Friday
We’re hiring an Associate Commercial Director to own and grow a book of small and mid-sized law firms across the U.S. This is a full-cycle, inside sales role focused on high-volume outbound activity, relationship building, and closing business, without travel. This role is ideal for someone wants real ownership, strong coaching, and the opportunity to close deals independently in the legal services space.
What You’ll Do
• Manage and grow a portfolio of small and mid-sized law firms nationwide.
• Prospect into assigned accounts and close new business directly.
• Build long-term relationships with firm paralegals, associates, and partners.
• Execute daily outbound calling and multi-channel outreach.
• Consistently meet activity expectations (dials, conversations, opportunities created).
• Develop and manage a full pipeline from first contact through close.
• Conduct discovery, present solutions, handle objections, and close deals.
• Deliver virtual product overviews and demos.
• Manage proposals, pricing, and contracts independently.
• Expand existing accounts through cross-sell and upsell opportunities.
• Maintain a high level of responsiveness and follow-through.
• Ensure accurate CRM tracking and forecasting.
• Partner with sales leadership and product teams to deepen industry knowledge.
• Participate in coaching, call reviews, and ongoing sales training.
Qualifications
• 6 months to 3 years of inside sales or phone-based closing experience.
• Comfortable running the entire sales cycle in a high-activity environment.
• Confident communicator who can influence and close over the phone.
• Organized, disciplined, and motivated by targets and sales.
• Familiarity with the legal industry or compliance-driven products is preferred
• Salesforce or CRM experience is preferred
Why This Role
• Uncapped commission.
• National territory without travel.
• Clear performance expectations and coaching.
• Path to larger accounts or senior sales roles.