Dispatcher

The Position

Job Title: Dispatcher

Job Type: Full-time; On-site

Responsibilities:

• Primary source of communication with driver, including, but not limited to, load information, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information
• Ensure that each driver has an adequate understanding of all details of customer requirements and company expectations
• Responsible for effective management of an assigned fleet of tractors and drivers that will yield optimum performance including, but not limited to, the following categories:
• On-time pickup and delivery performance
• Out of route miles
• Hours of service compliance
• Driver availability
• Accommodation of special routing needs
• Cost control focus
• Daily accounting of all assigned trucks and drivers and ensure the highest possible utilization
• Lead and retain a designated fleet of regional drivers.
• Establish a good working relationship with each driver.
• Work with planning to obtain loads for their fleet and dispatches drivers.
• Manage driver availability to maximize the productivity of their fleet.
• Perform A.M. and P.M. checks and update ETA & PTA's on trucks and note daily.
• Perform monthly driver reviews.
• Manage driver performance and take proper disciplinary steps if necessary.
• Know, support and enforce company policies.
• Manage service levels of 98% for on time pickup and delivery.
• Ensure payroll accuracy for assigned drivers.
• All other duties and projects as assigned.

Experience:

• AS400 Innovative knowledge preferred
• Five years of driver management experience a plus
• Strong oral and written communication
• Organized and detail oriented
• Ability to remain calm under pressure
• Multitasking
• Basic typing and Microsoft Office skills
• Ability to lead others
• Ability to solve problems
• Ability to work in high pressure situations

Location: Bensalem, PA

Compensation Details: This position offers a competitive base salary.