What are the responsibilities and job description for the Director of Bulk Dispatch position at CS Recruiting?
Director of Bulk Dispatch
Job Type: Full-time; On-site
Responsibilities
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Job Type: Full-time; On-site
Responsibilities
- Oversee daily dispatch operations for multiple regions (Chicagoland and Northern Indiana), ensuring deliveries are completed safely, efficiently, and on schedule.
- Monitor route execution and adjust as needed to minimize driver overtime and maximize productivity.
- Review driver performance and route data daily to identify inefficiencies and recommend corrective actions.
- Maintain oversight of internal fuel deliveries to bulk plants and cardlocks to prevent overfills, outdated pricing, or unnecessary product movement.
- Lead and mentor a team of three dispatchers, ensuring consistent communication, accountability, and operational discipline.
- Promote a culture of accuracy, responsiveness, and proactive problem-solving within the dispatch team.
- Work collaboratively with other department managers (Drivers, Service, Sales, Fleet, Billing, and Accounting) to maintain transparency and eliminate silos between teams.
- Provide training and coaching to help dispatchers better utilize tools and systems that support route planning and communication.
- Serve as the primary communication link between routes, dispatchers, and management.
- Ensure all communication and instructions are fact-based, clearly documented, and complete before being relayed to others.
- Provide daily summaries to leadership on driver hours, route adjustments, and delivery performance.
- Proactively develop standard operating procedures (SOPs) and long-term solutions when recurring issues or communication gaps arise.
- Use route and profitability data to assess driver performance, identify improvement opportunities, and learn from trends.
- Collaborate with leadership and other managers to refine scheduling, routing, and fuel management processes.
- Leverage available technology and tools to streamline dispatch workflows and enhance efficiency across operations.
- Ensure all dispatch activities comply with DOT, OSHA, and company safety regulations.
- Enforce proper documentation and communication standards for
- Proven working experience in liquid commodity logistics or supply chain management.
- Previous dispatch experience in a liquid commodity or similar operational environment.
- Demonstrated ability to lead, train, and manage a dispatch team.
- Strong organizational, analytical, and decision-making skills with a basic understanding of route data and profitability analysis.
- Solid understanding of dispatching software, GPS tracking, and routing tools.
- Comfortable using technology to improve efficiency and communication.
- Excellent written and verbal communication skills.
- Demonstrated ability to work collaboratively with cross-functional teams and prevent operational silos.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Related to: Freight, Freight Delivery, Transportation Logistics, Logistics, Transportation, Trucking, Truckload, Supply Chain, Shipping, Asset, Asset Brokerage, Fleet, Terminal, OTR, Fleet, Dedicated, Owner-Operator, Tanker, Bulk, Heavy Haul, hopper, specialized, over weight, special permit, liquid bulk, dry bulk, Hazmat, hazardous materials, placards, explosive materials, flammable, gasses, oils, combustible, corrosive, endorsements, oxidizer, radioactive, chemical, freight, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Director, Regional Director, Senior Director, Leadership, Leader
Salary : $90,000 - $120,000