Branch Administration Assistant

The Branch Administration Assistant supports branch operations by processing administrative paperwork accurately and efficiently and serves as a key point of contact for customer inquiries via the Company's phone line.

Essential Functions

• Process (data entry) branch paperwork accurately and in a timely manner.
• Meet weekly processing goals. Answer the Customer Service phone line in a professional manner (average 40 calls per day).
• Route and distribute incoming customer phone calls accurately.
• Respond to customer inquiries.
• Maintain direct contact with field personnel from branch locations.
• Develop knowledge of a variety of field concepts, practices, and procedures.
• Perform general office duties.

Education & Essential Qualifications

• High school diploma or equivalent.
• Team player who is friendly, personable, and enthusiastic
• Ability to prioritize and meet deadlines
• Strong communication skills
• Strong work ethic
• Reliable
• Good numerical aptitude
• Above-average computer skills, including Microsoft Excel, Word, and Outlook

Preferred Qualifications

• At least 2 years of business or customer service experience preferred.

Work Environment

Primarily indoor office environment; noise level is generally quiet. May require sitting for long periods. Regularly requires talking, hearing, seeing, and often reaching with hands. Regularly requires standing and walking. Regularly requires use of a computer keyboard, mouse, telephone, and other office equipment

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

This position includes the following Benefits:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. The salary listed above is being provided to promote pay transparency and equal opportunity at Crystal Clean. Actual compensation offered within this range will vary based on a variety of factors, including geographic location, relevant experience, education, skills, and other factors.