Demo

Care Coordination Assistant

Crouse Hospital
Syracuse, NY Full Time
POSTED ON 7/17/2026
AVAILABLE BEFORE 9/16/2026

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse’s Care Coordination team is hiring a Care Coordination Assistant

Pay Range: $19.50 – 30.93 / hourly

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm.

Care Coordination Assistant Responsibilities:

  • Responsible for collaboration with the Care Coordination staff to assist with meeting the department and organizational goals.
  • Delivery and tracking of the “Important Message from Medicare” to Medicare beneficiaries who are in the hospital as inpatient status and documenting that this was done.
  • Responsible for daily maintenance and updating of the Care Coordination databases.
  • Navihealth referrals.
  • EMR documentation.
  • Communication with community health care providers as indicated for patient care transition.
  • Provide back-up to the Care Coordination administrative services and duties.
  • Assist the Director and Care Coordination staff with other tasks as needed.

Care Coordination Assistant Requirements:

  • High School Diploma or GED required. Associate’s Degree preferred
  • Two (2) to three (3) years’ experience in Health Information Management (HIM), Business Office/Billing, Patient Access, or Case Management is required.
  • Must have the ability to manage time effectively and communicate in a professional manner.
  • Must be able to use Microsoft Office programs including Outlook and a variety of department specific databases and systems (Epic).
  • Must be able to multi-task and remain flexible in a continuously changing environment.

Benefits Overview:

  • Medical, Dental, Vision, FSA, and 401K.
  • Company paid life insurance.
  • Tuition Assistance and Workforce Development Opportunities.
  • Crouse Health Employee Assistance Program.
  • Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
  • YMCA Subsidy program.

 

Salary : $20 - $32

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