Team Leader Care Coordination

Care Coordination Services - 154

Syracuse, NY

Clinical

Full-Time, Days, 8:00am-4:30pm

Req # 31928

Posted 03/12/2026

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse’s Care Coordination team is hiring a Care Coordination Team Leader.

Pay Range: $88,000.00 - $95,000.00 / annual

Schedule: Full-Time, Monday-Friday, 8:00am-4:30pm. Required to work 6 weekends per year.

Care Coordination Team Leader Responsibilities

• Acts as a lead point-of-contact and knowledge expert to all employees within department or assigned area.
• Effectively coordinates staff scheduling, workflow, and delegation of daily tasks to ensure work is completed on a timely and accurate basis.
• Notifies department leadership when there are issues with daily workflow and performance.
• Identifies and resolves issues affecting the successful completion of delegated tasks and duties.
• Provides on-going training to existing team members as required.
• Acts as a resource during the on-boarding and training of new employees.
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Maintains daily patient caseload.
• Assume other duties as assigned by department leadership.
  
  

Care Coordination Team Leader Requirements

• Must be licensed as a Registered Nurse in New York State.
• Associate’s Degree required, Bachelor’s Degree (BSN) preferred.
• Bachelor’s Degree required within 8 years of being hired for those licensed after 2017.
• Three (3) to Five (5) acute hospital experience required.
• Case Management, Utilization Management experience preferred.
• Excellent oral and written communication and interpersonal skills.
• Knowledge of federal and state regulations (DOH, Medicare/Medicare).
• Strong organizational and problem solving skills.
• Knowledge of third party payers and /or managed care principles.
  

Benefits Overview

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.
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