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Automotive Service Manager

CROSSROADS FORD INC
Wake Forest, NC Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 7/22/2026

Crossroads Automotive Group is looking for a Service Manager with Ford Experience!

Primary Responsibilities of the Service Manager:

  • Oversee all aspects of service department
  • Monitor sales, gross profit, and expenses on a daily basis
  • Work closely with other department managers
  • Handle any customer concerns that need management involvement
  • Maintain a positive working relationship with manufacturer representatives
  • Keep open repairs orders current
  • Hire, train, motivate, council, and monitor the performance of all service department staff
  • Maintain training and certification requirements per manufacturer and dealer standards
  • Prolonged periods of computer usage and data entry
Qualifications:

Service Manager Requirements:

  • Ford Experience
  • Prior Service Manager experience at a dealership
  • Two or more years in automotive industry required
  • Must be at least 18 years of age or older
  • Legally eligible to work in the United States
  • Valid driver's license
  • Successfully pass drug screen, background and motor vehicle records check

Some of our benefits include:

  • Strong Internal Growth Potential
  • Paid vacation
  • Medical, dental, vision, disability, and life insurance
  • Matching 401k
  • Always closed on Sunday

Salary.com Estimation for Automotive Service Manager in Wake Forest, NC
$97,028 to $132,634
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