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Automotive Service Advisor

CROSSROADS FORD INC
Wake Forest, NC Full Time
POSTED ON 7/22/2026
AVAILABLE BEFORE 8/22/2026

Crossroads Automotive Group is looking for a Service Advisor to join our team!

Job Description:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Salary.com Estimation for Automotive Service Advisor in Wake Forest, NC
$69,027 to $89,398
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