Medical Assistant

Join a team where compassionate care starts with you.

At Crossroads Family Care, we believe healthcare is about more than treating illness. It's about building relationships, strengthening our communities, and ensuring every patient feels seen, heard, and cared for. If you're a Medical Assistant who enjoys working in a collaborative, patient-centered environment, we'd love to meet you.

What You'll Do

As a Medical Assistant, you'll play an essential role in delivering high-quality care by supporting providers and ensuring an exceptional patient experience.

Responsibilities

• Welcome and prepare patients for examinations and procedures.
• Obtain and document vital signs, medical histories, medications, and chief complaints.
• Assist providers with examinations, procedures, and treatments.
• Administer medications and immunizations as directed.
• Perform point-of-care testing, specimen collection, EKGs, and other clinical procedures within your scope of practice.
• Accurately document patient information in the electronic health record (EHR).
• Educate patients on medications, treatment plans, preventive care, and follow-up instructions.
• Coordinate referrals, diagnostic testing, and prescription refill requests.
• Clean, stock, and prepare exam rooms while maintaining infection control standards.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Collaborate with providers and teammates to ensure efficient clinic operations.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Graduate of an accredited Medical Assistant program or equivalent clinical experience as permitted by applicable regulations.
• Current Medical Assistant certification (CMA, RMA, NCMA, CCMA, or equivalent) preferred.
• Current Basic Life Support (BLS) certification or ability to obtain within required timeframe.
• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• Basic computer proficiency and ability to navigate electronic medical records.

Preferred Qualifications

• One or more years of experience in a primary care or family medicine setting.

What You'll Love About Crossroads

• Supportive, mission-driven team culture.
• Opportunities for professional growth and development.
• Meaningful work that positively impacts the communities we serve.
• Collaborative providers who value teamwork.
• Competitive pay and comprehensive benefits.
• Paid time off and paid holidays.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Employee Assistance Program.
• Continuing education and training opportunities.

Physical Requirements

• Frequently stand, walk, bend, reach, and lift up to 25 pounds.
• Ability to assist patients with mobility when necessary.
• Frequent use of computers and standard medical equipment.

Why Crossroads Family Care?

Every day, our team helps improve the health and well-being of individuals and families across East Texas. We are committed to providing compassionate, accessible healthcare while fostering a workplace where employees are valued, respected, and empowered to grow.

If you're passionate about making a difference, we'd love to have you on our team.

Crossroads Family Care is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable law.