Position Summary

The Licensed Clinical Social Worker (LCSW) provides high-quality, patient-centered behavioral health services to individuals and families at Crossroads Family Care. This role delivers assessment, diagnosis, and therapeutic interventions while addressing social determinants of health and supporting integrated care. The LCSW promotes emotional wellness, crisis stabilization, and continuity of care in alignment with organizational standards and best practices.

Essential Duties & Responsibilities Clinical Care & Counseling Services

• Conduct behavioral health assessments, psychosocial evaluations, and diagnostic screenings.
• Provide individual, family, and/or group therapy using evidence-based practices.
• Develop and implement individualized treatment plans.
• Provide crisis intervention, safety planning, and risk assessments.
• Address social determinants of health impacting patient outcomes.

Care Coordination & Patient Support

• Coordinate care with medical, dental, and behavioral health teams.
• Connect patients to community resources and support services.
• Assist with referrals for housing, financial assistance, transportation, and other needs.
• Promote continuity of care and patient engagement.

Documentation & Compliance

• Maintain accurate, timely, and complete documentation in the EHR.
• Ensure compliance with HIPAA, HRSA, and licensing requirements.
• Participate in audits, chart reviews, and quality assurance activities.
• Follow all policies related to confidentiality, safety, and mandatory reporting.

Quality & Team Collaboration

• Participate in quality improvement and performance initiatives.
• Attend team meetings, case reviews, and trainings.
• Collaborate with interdisciplinary teams to support whole-person care.
• Maintain professional and ethical standards.

Qualifications

Required

• Master’s degree in Social Work (MSW).
• Current, unrestricted LCSW license in the State of Texas.
• Minimum 1–2 years of clinical experience.
• Knowledge of behavioral health practices and community resource coordination.

Preferred

• Experience in an FQHC or integrated care setting.
• Experience with EHR systems.

Knowledge, Skills & Abilities

• Strong clinical assessment and therapeutic skills.
• Knowledge of social determinants of health and resource coordination.
• Strong communication and interpersonal skills.
• Ability to manage a caseload and prioritize effectively.
• Commitment to compassionate, patient-centered care.

Work Environment & Physical Requirements

• Clinical environment with frequent patient interaction.
• Requires sitting, standing, and walking for extended periods.

• Ability to manage emotionally complex situations.
• Occasional lifting up to 25 pounds.

Additional Notes

This job description outlines essential responsibilities and may be adjusted as organizational

needs evolve. Employment remains at-will.

Grant-Funded Position Notice

This position may be supported by federal, state, or grant funding. While Crossroads Family Care strives to maintain stable employment, continued employment in this role is dependent upon ongoing funding availability. The organization reserves the right to make adjustments as needed.