What are the responsibilities and job description for the SVP of Operational Excellence, 2 Hour Learning (Remote) - $400,000/year USD position at Crossover?
You have established operational excellence by consistently being the strongest operator on any team. You understand how to manage a high-performing facility, address operational failures, and uphold standards through personal accountability. This position demands that you construct something more complex.
You will oversee a VP team charged with maintaining 35 premium campuses. Not through direct execution. Through architecting the systems, establishing the quality benchmarks, and cultivating the leaders who execute them. Your success metric is not personal throughput — it is whether the team achieves green status across every campus without requiring your intervention.
No existing playbook defines this work. You will architect AI-powered dashboards that identify issues before VPs need to search for them, frameworks that enforce quality standards without continuous supervision, and accountability models that allow VPs to manage 7 campuses each without losing operational detail. When successful, the indicators are clear: escalations diminish, audits return clean results, and the team operates independently.
The trajectory is defined. Year one is construction — dashboards, playbooks, vendor performance tracking systems, quality standards built from the ground up. Once systems are operational and VPs function autonomously, the role evolves: portfolio-wide CapEx strategy, leadership succession planning, and optimization initiatives that elevate performance across all 35 campuses simultaneously.
If you are prepared to lead the team that maintains premium standards across an expanding campus portfolio at scale, submit your application now.
What You Will Be Doing
Oversee a VP team to sustain uniform quality standards across a 35 campus portfolio through scalable infrastructure and disciplined performance management.
Basic Requirements
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5794-US-Seattle-SVPofOperation
You will oversee a VP team charged with maintaining 35 premium campuses. Not through direct execution. Through architecting the systems, establishing the quality benchmarks, and cultivating the leaders who execute them. Your success metric is not personal throughput — it is whether the team achieves green status across every campus without requiring your intervention.
No existing playbook defines this work. You will architect AI-powered dashboards that identify issues before VPs need to search for them, frameworks that enforce quality standards without continuous supervision, and accountability models that allow VPs to manage 7 campuses each without losing operational detail. When successful, the indicators are clear: escalations diminish, audits return clean results, and the team operates independently.
The trajectory is defined. Year one is construction — dashboards, playbooks, vendor performance tracking systems, quality standards built from the ground up. Once systems are operational and VPs function autonomously, the role evolves: portfolio-wide CapEx strategy, leadership succession planning, and optimization initiatives that elevate performance across all 35 campuses simultaneously.
If you are prepared to lead the team that maintains premium standards across an expanding campus portfolio at scale, submit your application now.
What You Will Be Doing
- Overseeing, developing, and directing a VP team where each member manages sustain operations across 7 campuses (standard) or 3 campuses (large sites), supported by defined performance metrics and consistent coaching
- Architecting AI-powered operational infrastructure — predictive maintenance dashboards, vendor performance monitoring systems, and portfolio-wide playbooks — that allow VPs to run their portfolios without escalating issues to you
- Establishing quantifiable quality standards and SLAs across all facility metrics, then executing regular portfolio audits to enforce compliance and address gaps before they impact students or staff
- Executing portfolio-level resource allocation: VP assignments, vendor strategy decisions, and CapEx prioritization in collaboration with business and finance stakeholders
- Detecting and addressing VP performance challenges early through data-informed reviews and coaching, cultivating a team that achieves green status independently
- Executing campus operations directly — your VPs manage ground-level work; your responsibility is the systems and the team that produce outcomes
- Serving as the escalation channel for every issue — properly designed systems and empowered VPs remove the "consult the SVP" bottlenecks that exhaust ops leaders at this level
- Addressing problems on a campus-by-campus basis — every framework, quality benchmark, and solution you create applies across all 35 locations, not merely the immediate situation
- Limiting your influence to a small number of sites — every system, standard, and accountability structure you establish scales across 35 campuses immediately
- Building solutions repeatedly from zero — once playbooks exist, VPs implement them; you refine based on portfolio-wide data, not individual site emergencies
Oversee a VP team to sustain uniform quality standards across a 35 campus portfolio through scalable infrastructure and disciplined performance management.
Basic Requirements
- Located in the United States, with legal authorization to work without requiring visa sponsorship
- Prepared and able to travel 35–50% to U.S. campuses for team oversight, audits, and strategic leadership
- Background in facilities, operations, or multi-site management including at least 3 years directing a team of managers or VPs
- Proven track record of constructing operational systems and frameworks that allowed a team to scale across 10 locations
- Experience establishing quantifiable quality standards and maintaining team accountability through data-driven performance management
- Direct experience utilizing AI and automation tools (such as GPT, Airtable, Retool, or Zapier) to construct operational systems or manage team workflows
- Experience overseeing CapEx budgets and executing resource allocation decisions across a multi-site portfolio
- History in premium multi-site environments with uncompromising facility standards — luxury hospitality, UHNW residential management, flagship retail, or private K-12 education
- Experience guiding a team through a build-to-operate transition: moving a portfolio from ad hoc practices to systematized, scalable processes
- Previous role as regional director of operations, director of facilities, or equivalent, with responsibility for both team performance and system design across 10 locations
Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.
With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.
They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.
2 Hour Learning is reprogramming learning for the AI era.
Here’s How They’re Fixing It.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5794-US-Seattle-SVPofOperation
Salary : $400,000