Clinical Scheduler

Are you highly organized and ready to make a meaningful impact in healthcare scheduling? Join Cross Keys Village - The Brethren Home Community as our Clinical Scheduler and play a vital role in delivering exceptional care to our residents.

This position is a full-time hourly role working 37.5 hours per week.

Who We Are

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals - and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Job Description

As the Clinical Scheduler, your scope of responsibilities will include but is not limited to:

• Developing and maintaining master and orientation schedules for all new team members within the scheduling software to ensure consistent coverage.
• Utilizing scheduling software to create, maintain, and update schedules for nursing team members in the Healthcare Center, Personal Care, and Brookside Memory Care, ensuring compliance with regulatory and organizational guidelines.
• Reviewing daily schedules for accuracy and appropriate coverage across the continuum of care. Maintains “Open Shift” list; communicates needs to team, campus wide.
• Collaborating with Administration in each service line to recruit and schedule qualified personnel for open shifts.
• Maintaining ongoing communication with nursing leadership and team members regarding schedule updates and staffing needs.
• Reviewing, approving and tracking PTO requests and other scheduling changes in accordance with organizational guidelines.
• In collaboration with Human Resources and facility administration, assists in creating and maintaining policies related to scheduling, attendance, and staffing. reviewing and updating policies annually or as needed.
• Consulting with leadership before approving permanent changes to the master schedule.
• Serving as a technical resource for the scheduling software, participates in system upgrades, and assisting in the implementation of new modules.
• Acting as a liaison for team members regarding scheduling software inquiries and usage.
• Meeting regularly with CKV service line Administrators to maintain strong working relationships and alignment on staffing needs.
• Following up on call-offs to ensure adequate coverage and proper documentation.
• Maintaining records of on-call team member availability and ensuring appropriate shift coverage.
• Monitoring and entering leave codes (e.g., FMLA, STD, LOA, Workers’ Compensation) in scheduling software.
• Providing attendance and staffing updates to service line Administrators and clinical leadership.
• Processing and reconciling changes in scheduling software from deployment sheets for payroll purposes; maintaining required PPD.
• Completing payroll for all clinical team members and responding to payroll-related inquiries.
  
  

Required Skill Set

• Minimum of three years of experience in a long-term care or healthcare setting.
• High school diploma required; Associate degree or relevant certification preferred.
• Prior office management and scheduling experience.
• Proficiency in web-based scheduling software, Microsoft Excel, Word, and time and attendance systems.
• Must have excellent communication and interpersonal skills, both in person and over the phone.
• Ability to manage resources efficiently and support budgetary considerations.
• Demonstrates fairness, professionalism, and the ability to build positive relationships with team members.
  
  

Join Our Work Family

As a valued team member at Cross Keys Village, you’ll enjoy competitive compensation and a comprehensive benefits package, including paid time off, wellness programs, and opportunities for professional growth. Our large and beautiful campus also offers excellent dining options, vibrant community events, and much more to enrich your work experience.

If you’re ready to bring your organizational skills to a mission-driven community, apply today and become part of the Cross Keys Village family!