What are the responsibilities and job description for the Mortgage Loan Originator position at Cross Country Mortgage?
Company Description Cross Country Mortgage partners with Integrity Mortgage, LLC (NMLS #1692497), a company that emphasizes how work is done as much as what is done. Team members are guided by core values that shape internal collaboration and customer service, with a focus on kindness, humility, and consistent effort. Integrity Mortgage strives to make customers feel like part of the family while delivering exceptional support to local communities. The organization is committed to building long-term relationships through personalized service and a customer-first mindset.
Role Description The Mortgage Loan Originator is a full-time, on-site role based in Chandler, AZ. This position is responsible for originating residential mortgage loans, including consulting with borrowers, collecting and analyzing financial information, and recommending loan products that align with client needs and eligibility. Day-to-day activities include managing loan applications, communicating with borrowers, real estate professionals, and internal teams, and ensuring documentation is accurate, complete, and compliant with regulatory and company standards. The Mortgage Loan Originator will coordinate with underwriting and processing staff, monitor loans through closing, and maintain a pipeline of prospective clients through networking and referral relationships. The role also involves staying informed about current mortgage products, rates, and industry regulations to provide clear guidance and a positive customer experience.
Qualifications
- Candidates should possess strong skills in Mortgage Lending and Loans, with experience handling a variety of residential mortgage products.
- Candidates should possess expertise in Loan Origination, including prospecting, application intake, borrower qualification, and loan structuring.
- Candidates should possess sound knowledge of Underwriting principles and guidelines to effectively prepare files and collaborate with underwriting teams.
- Candidates should possess a solid foundation in Finance, including understanding of credit, income, assets, and debt-to-income analysis.
- Active Mortgage Loan Originator license (NMLS) or eligibility to obtain one in Arizona.
- Proven ability to build and maintain relationships with borrowers, real estate agents, and referral partners.
- Strong communication, interpersonal, and organizational skills, with attention to detail and compliance requirements.
- Prior experience in mortgage sales or banking is preferred; bilingual abilities are a plus.