What are the responsibilities and job description for the Mortgage Loan Officer position at Cross Country Mortgage?
Company Description Integrity Mortgage, LLC, NMLS #1692497, operates with a strong commitment to doing business the right way while serving customers and local communities. Team members are guided by core values that shape daily work, collaboration, and customer interactions. The organization strives to make customers feel like part of the Integrity Mortgage family by delivering exceptional service with kindness, humility, and consistent effort. Integrity Mortgage focuses on building trust and long-term relationships through personalized support in every step of the mortgage process.
Role Description The Mortgage Loan Officer role at Cross Country Mortgage in Chandler, AZ is a full-time, on-site position responsible for originating residential mortgage loans and guiding clients through the lending process from initial inquiry to closing. Day-to-day responsibilities include meeting with prospective borrowers, assessing their financial profiles, explaining loan products and options, and collecting required documentation. The role involves coordinating with underwriting, processing, and closing teams to ensure timely and compliant loan approvals, while maintaining clear communication with clients throughout the process. The Mortgage Loan Officer will also build and maintain relationships with real estate professionals, develop local referral networks, and adhere to applicable lending regulations and company policies.
Qualifications
Role Description The Mortgage Loan Officer role at Cross Country Mortgage in Chandler, AZ is a full-time, on-site position responsible for originating residential mortgage loans and guiding clients through the lending process from initial inquiry to closing. Day-to-day responsibilities include meeting with prospective borrowers, assessing their financial profiles, explaining loan products and options, and collecting required documentation. The role involves coordinating with underwriting, processing, and closing teams to ensure timely and compliant loan approvals, while maintaining clear communication with clients throughout the process. The Mortgage Loan Officer will also build and maintain relationships with real estate professionals, develop local referral networks, and adhere to applicable lending regulations and company policies.
Qualifications
- Candidates should possess strong Mortgage Industry knowledge, including familiarity with Loan Officers’ responsibilities and common loan products.
- Candidates should possess skills in Mortgage Lending, including loan origination, documentation review, and compliance with lending regulations.
- Candidates should possess understanding of Underwriting principles, risk assessment, and eligibility requirements for various mortgage programs.
- Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, manage expectations, and support clients throughout the loan process.
- Additional beneficial qualifications include prior experience as a mortgage loan officer, current NMLS licensing, strong sales and relationship-building skills, proficiency with loan origination systems, and attention to detail.
- A high school diploma is required; an associate or bachelor’s degree in finance, business, or a related field is preferred.
- Ability to work on-site in Chandler, AZ, manage multiple files simultaneously, and comply with all federal, state, and company lending guidelines.