Busser/Food Runner

Summary of Position: Have you thought it would be cool to work in a brewpub?  Want to work where the atmosphere is casual and set for a “Backyard Escape?” If this sounds appealing to you, then you might be the perfect fit for the Crooked Hammock Brewery tribe! Our concept at Crooked Hammock Brewery is simple: enjoy the best of our Backyard  Escape with your friends & family with our easy-drinking & flavorful craft brews, cookout-inspired foods, and relaxed backyard environment. Bussers/Food Runners (Utility Team) are responsible for clearing and resetting tables in a speedy, professional, and efficient manner as guests leave the restaurant. The Utility Team is also responsible for running food and supporting the service staff with refills, clearing tables, and restocking satellite stations.

Duties & Responsibilities:  

• Obtain service area assignments at the beginning of each shift.
• Clear tables after guests leave. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between settings promptly clean table tops, chairs and booths, check floor and clean as required, and reset and arrange tabletop to ensure it is prepared for next party
• Inspect assigned restroom every 15 minutes and clean as needed.
• Respond appropriately to guest requests and communicate guest requests to service staff immediately. 
• Communicate with server and hostess to assure efficient seating, table utilization and customer service. 
• Assist servers as needed with food delivery, especially with large parties and during peak periods. 
• Thank guests as they are leaving and provide top-notch hospitality in every interaction  
• Show flexibility in terms of your schedule to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. 
• Maintain a high level of personal cleanliness 
• Be a team player; Help out fellow employees when possible.
• Live the brand and be a brand ambassador; make decisions in the best interest of the restaurant every time
• Must Enjoy the Ride!

Qualifications:

• Must be at least 16 years old
• Must be eligible to work in the United States
• No previous restaurant experience required
• Good communication skills
• A hospitality soul
• Carry heavy trays (20 lbs. at least) for long periods of time
• Be able to work in standing position for long periods of time (up to 8 hours)
• Ability to maintain a calm professional demeanor during periods of uncertainty or crisis
• Flexibility of schedule to assume responsibilities as needed; ability to balance personal and professional life
• Ability to stand, reach, bend, squat, and lift during shift
• Reliable transportation to and from work

• Unlimited growth potential with salaried management opportunities
• Travel opportunities
• Team events & outings like our recent ski trip to the Poconos
• Local lifestyle perks like paddleboarding & kayaking discounts
• Employee appreciation events & seasonal parties
• Professional leadership development and continuous coaching, training, and mentorship
• Food, beverage & retail discounts