What are the responsibilities and job description for the Server position at Crookedhammockbrewery?
Server - Crooked Hammock Brewery
Summary of Position: A Crooked Hammock Brewery server is a beer and food expert performing a live show daily! They are responsible for telling the Crooked Hammock story, making our guests feel they have escaped to a perfect beach destination, and showing our guests how to “eat, drink, and be merry”. Each Crooked Hammock server is responsible for creating an enjoyable and relaxed dining experience for all of our guests. Servers must follow the Crooked Hammock Steps of Service and Must Enjoy the Ride!
Duties & Responsibilities:
- Provide a “Perfect Beach Escape” for our guests
- Be aware of guest’s special needs, requests, and desires. Share guests requests, needs, likes, dislikes with the rest of the team.
- Be a guest recognition expert. Know our regulars by name.
- “Fuel” the beer passion that distinguishes our brand from the competition.
- Welcome and greet guests. Smile. Make eye contact. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Be a Crooked Hammock Beer Expert. Know everything about our craft beer and all of our signature drinks.
- Provide a Tour of our Menus. Highlight features and suggest specific menu items
- Do not be “just” an order taker. Answer questions appropriately. Take orders accurately.
- Be a story teller, make suggestions and guide the customer.
- Enter orders in our point-of-sale system quickly and accurately.
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Be interesting. Be unique. Have fun.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Constantly maintain a clean table and environment.
- Always sell dessert.
- Promote the restaurant.
- Prepare final bill, present check to guest, accept payment, accurately process charges.
- Provide appropriate farewells to all guests.
- Be the hardest working member of the team.
- Perform more than your share of side work at the start and end of each shift.
- Maintain clean service areas.
- Be a team player.
- Clear and reset dirty table.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Live the brand & be a brand ambassador; make decisions in the best interest of the restaurant at all times
- Must Enjoy the Ride!
Qualifications:
- At least one year of restaurant experience at a fast-paced restaurant preferred;
- Must be at least 18 years of age
- Have advanced knowledge of beer, wine and liquor and common drink recipes.
- Possess basic math skills and have the ability to handle money and operate a cash register.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Be able to reach, bend, stoop and frequently lift up to 40 pounds.
- Must have flexibility in schedule to work nights and weekends
Compensation: This position pays $2.23/hour tips with awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe!
- Unlimited growth potential with salaried management opportunities
- Travel opportunities
- Team events & outings like our recent ski trip to the Poconos
- Local lifestyle perks like paddleboarding & kayaking discounts
- Employee appreciation events & seasonal parties
- Professional leadership development and continuous coaching, training, and mentorship
- Food, beverage & retail discounts
...and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!
Salary : $2