Airline Customer Service Agent

NOW HIRING!

CRJ Aviation LLC is excited to announce a NEW opening for the cross-utilized agent role at Idaho Falls Regional airport! Join a fast-growing aviation team where every day brings something new, and your work keeps flights moving safely and on time.

Specifically, we are looking for three types of individuals:

The first is Customer Service Agent or CSA. A great CSA will come to work and greet our Airline passengers with a smile and provide them with exceptional customer service regardless of the scenario. From the moment a ticket is sold, to checking passengers in at the ticket counter, boarding them at the gate, and then welcoming them back home upon on their return, this employee will make sure our passenger's needs are taken care of and do everything in their power to make sure the passenger's trip was a safe and enjoyable experience. Individuals who are successful as CSAs often get compliments from passengers even after long delays or other less pleasant situations that are at times unavoidable in the Airline business.

The second type of individual we are looking for is someone that is comfortable working outside in variable weather conditions and safely operating the machinery necessary to transport passenger's property (luggage) to their destination. We call this position Ground Operations Agent or GOA. This type of employee needs to be able to push/pull up to 100 lbs and have a good track record of situational awareness and safety as they will be routinely operating around aircraft and passengers. Individuals most successful as GOAs tend to be very dependable, semi-athletic, and able to keep working diligently until the job is done.

The third type of individual needed is someone that is good at both the CSA and the GOA skillset. Simply put, they excel at providing great customer service as well as being able to handle activity outside on the ramp. We call these agents Cross Trained Agents or CUAs for short. Most of our available positions fall into this category.

To qualify for these positions, you must:

Have a high school diploma or GED

Have a valid driver's license

Be at least 18 years old

Pass a post offer pre-employment background check, including finger printing and a criminal history record check as required by Federal law

Pass a post offer pre-employment drug test

Frequently lift bags or items weighing up to and including 50 lbs

Occasionally lift bags or items weighing between 50 and 100 lbs

Be authorized to work in the US

Possess basic computer skills

Have strong verbal communications

Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and some holidays

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee assistance program
• On-the-job training
• Paid training

Application Question(s):

• Do you have a valid driver's license?
• Able to push, pull, lift up too 100 pounds?
• Do you have open availability? Able to work days, nights, weekends, holidays, delayed flights, split shifts?

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Salary : $15