What are the responsibilities and job description for the Manager position at Crispy Cones?
Job Summary - Crispy Cones is seeking a dependable and energetic Manager to support the daily operations of our store. The Manager plays a vital role in leading the team, upholding product quality, and ensuring that every guest receives an exceptional experience. This position is ideal for someone with a passion for leadership, customer service, and working in a fast-paced food service environment.
Essential Duties and Responsibilities
- Lead, train, and motivate team members to ensure smooth and efficient shift operations.
- Foster a positive and collaborative team environment by communicating clearly with staff and guests.
- Oversee opening and closing responsibilities, ensuring all operational tasks are completed efficiently.
- Monitor product quality and preparation standards to maintain consistency and excellence.
- Address and resolve any issues that arise during the shift in a calm and professional manner.
- Ensure cleanliness and safety in the prep, service, and cooking areas in compliance with health regulations.
- Maintain flexibility with scheduling, including availability for morning, night, and weekend shifts, including Sundays.
- Represent Crispy Cones’ values and standards while creating memorable experiences for guests.
Knowledge
- Basic knowledge of restaurant operations and food safety procedures.
- Familiarity with opening and closing procedures in a retail or food service setting.
- Understanding of leadership principles and guest service standards.
Skills
- Strong verbal communication and interpersonal skills.
- Ability to lead and inspire a team in a fast-paced environment.
- Organizational skills to manage multiple responsibilities during each shift.
- Reliable, punctual, and self-motivated.
Abilities
- Ability to manage team members and resolve conflicts professionally.
- Ability to multitask and remain composed under pressure.
- Ability to lift, bend, and stand for long periods.
- Ability to adapt to changing priorities and shift needs.
Minimum Qualifications
- High school diploma or equivalent preferred.
- At least 1 year of restaurant or food service experience preferred.
- Must be at least 18 years old due to the nature of the work.
Pay: From $17.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $17