Director of Operations

Are you a leader who thrives on bringing structure, accountability, and growth to a fast-moving organization?

Do you have the vision to align people, processes, and systems in a way that empowers attorneys and staff to focus on delivering exceptional client outcomes?

Can you drive firm-wide initiatives forward, ensuring that operations run efficiently, projects are executed without delay, and team members are supported with clear expectations and measurable goals?

Is your leadership style rooted in confidence, collaboration, and the ability to guide both new and long-tenured staff through change with respect and accountability?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

At Brodie Law Group, we are dedicated to securing justice and maximum compensation for injury victims across Georgia. With offices in Macon, Gray, and Milledgeville, our attorneys bring trial-tested experience that levels the playing field against powerful insurance companies. We prepare every case for trial, earning us respect as relentless litigators who fight for the injured and their families. Our practice is not limited to personal injury. We bring broad courtroom experience across multiple areas of law, giving us an edge in handling the most challenging cases. This reputation for strength in litigation, combined with our personal dedication to every client, has positioned us as a trusted ally for those facing life-changing injuries and legal battles.

As Director of Operations, you will be the driving force that keeps our firm running at its highest potential. This role offers the opportunity to take ownership of firm-wide operations, lead a growing team, and transform strategic ideas into real results. You will bring clarity, accountability, and momentum to every part of the business, ensuring our attorneys and staff are fully supported in delivering exceptional advocacy for our clients.

What you’ll do:

Firm-Wide Operations Management

• Oversee all daily operations of the firm, ensuring efficiency across all departments.
• Develop, implement, and enforce clear standard operating procedures and systems.
• Push firm initiatives forward, ensuring ideas are executed rather than stalled.

Human Resources and People Management

• Lead HR functions including hiring, onboarding, training, performance evaluation, and employee engagement.
• Oversee performance management through KPIs and accountability structures.
• Maintain a collaborative yet confident presence that guides long-tenured staff through change.

Strategic Growth and Expansion

• Support leadership in business development and expansion initiatives, including scouting and evaluating new office locations.
• Develop and implement marketing and community engagement initiatives such as internship programs and outreach efforts.
• Collaborate with partners on strategy, scaling, and growth projects.

Systems, Technology, and Vendor Management

• Lead rollout and adoption of new technology systems, including Filevine and other platforms.
• Oversee vendor and contract management, ensuring timely resolution of office needs and vendor performance.
• Implement systems to improve efficiency, communication, and accountability across the firm.

Leadership and Accountability

• Ensure smooth collaboration across attorneys, case managers, paralegals, and administrative staff.
• Monitor case progression and performance metrics, ensuring timely case closure and resolution.
• Establish and run consistent meetings, monthly and quarterly, to create alignment and accountability across the firm.

What we’re looking for: 

• Business Operations and Leadership: Demonstrated success in building and scaling business operations, with the ability to create systems that support growth and long-term stability.
• Industry Knowledge: Solid business experience is essential, and while legal industry background is not required, an openness to learning the nuances of personal injury law will set you apart.
• People Management: Proven ability to lead teams with confidence, providing guidance in evaluations, discipline, onboarding, and conflict resolution while fostering a culture of accountability and support.
• Leadership Style: A confident and professional presence that inspires trust, motivates staff at all levels, and ensures accountability without resorting to abrasive or heavy-handed methods.
• Performance Management: Expertise in developing KPIs, tracking results, and enforcing performance standards that align with firm-wide goals and drive measurable success.
• Change Management: Skilled at guiding teams through transitions, whether implementing new systems or adopting innovative processes, with a steady hand that earns buy-in and builds confidence.
• Strategic Thinking: Ability to partner with leadership to anticipate challenges, identify opportunities, and develop forward-looking strategies that position the firm for continued growth.

Why you should work here: 

• Impactful Leadership Role: Step into a newly created position where your leadership will directly shape the future of the firm. You will have the authority to streamline operations, implement long-awaited initiatives, and drive growth, creating visible impact from day one.
• Positive Firm Culture: Join a team of attorneys and staff who value camaraderie, collaboration, and mutual respect. At Brodie Law Group, you will find a supportive environment that encourages teamwork while recognizing individual contributions.
• Autonomy and Growth: This role offers true ownership of the firm’s operations. You will have the freedom to build systems, elevate performance, and influence the long-term direction of the business, while also growing your own career as a trusted leader.
• Strategic Involvement: Partner closely with firm leadership on high-level projects that expand the firm’s footprint, strengthen its reputation, and create new opportunities for innovation and community engagement.

Additional perks:

• Health Insurance: Enjoy comprehensive coverage that supports your health and overall well-being.
• Retirement: Be eligible for an employer-matched retirement plan that helps you build long-term financial security.
• Paid Time Off: Take advantage of generous PTO, paid holidays, and shorter Fridays that promote a healthy work-life balance.

At Brodie Law Group, the Director of Operations role is more than a management position. It is an opportunity to become the driving force behind a firm that is deeply committed to its clients, its community, and its growth. Your leadership will shape the systems and culture that allow our attorneys and staff to focus fully on advocacy, creating an environment where every case receives the attention it deserves.

If you are ready to bring structure, leadership, and vision to a growing firm, we invite you to apply and take the next step in shaping the future of Brodie Law Group.