LOBBY / PUBLIC ATTENDANT

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Description

ESSENTIAL DUTIES

• Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
• Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
• Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
• Gives the recognition to repeat guests
• Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows
• Cleans and dusty lobby areas
• Cleans and restock all assigned restrooms
• Removes trash from all assigned areas
• Uses proper chemicals when cleaning as described by the department’s procedures
• Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
• Polishes all metal around lobby areas
• Turn lost and found items in accordance with hotel standards
• Cleans and sanitizes assigned public and back of the house areas
• Remove room service trays from hallways and places in appropriate location in service corridor
• Assists with general cleaning of guestrooms
• Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
• Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
• Transfers and stocks all supplies from receiving as directed
• Ensures that Housekeeping storeroom is neat, organized, and secure
• Properly uses and maintains equipment and supplies
• Maintains excellent condition of grounds, floors, carpets, etc.
• Cleans ashtrays
• Cleans ice machine areas
• Cleans elevator foyers
• Cleans elevator doors
• Cleans elevator tracks
• Washes doors
• Vacuums guest hallways
• Cleans windows
• Cleans door jams and fire boxes
• Cleans and mops hallways
• Replaces burned out light bulbs according to established procedures
• Assists in preparation and deep cleaning of VIP rooms
• Moves furniture as required
• Cleans spots on walls
• Cleans spots on carpets
• Cleans Front Desk and back office area
• Cleans back of the house windows as needed
• Completes in a timely manner daily cleaning items for the specific public area assigned
• Takes trash to the compactor at the end of the day
• Performs as restroom attendant for special events when required
• Performs as room attendant, if required, on an emergency basis
• Demonstrates ability to provide coverage in related departments as directed
• Special projects and other duties as assigned
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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