Information Technology Business Analyst

Job Title: IT Senior Business Analyst

Location: Indianapolis, IN

Duration: 24 months

Type: Contract

Preference is a hybrid work schedule but will consider exceptional Remote candidates

Job Description:

• Resource will work with the PM in the planning, directing, and coordination of activities related to the replacement of a large enterprise scale technology project.
• Ensuring the business requirements of the project are captured leading to a successful transition.
• The ideal candidate will have an engaging personality with the ability to communicate and engage all levels of the business and user community.
• The individual selected must be comfortable with technology, possess good analytical skills, and possess superior customer service skills. Individual must be a team player willing to do what is needed to get the job done.

Essential Duties/ Job Responsibilities:

• Candidate will be a detailed planner, expert communicator, top-notch analyst, and have a deep understanding of business operations and IT systems.
• The person selected will be wholly committed to the discovery and development of cutting-edge innovative solutions.
• They will review, analyze, and evaluate business systems and operational needs.
• Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies.
• They will coordinate with departmental heads, executives, and other stakeholders to streamline processes, enhance productivity, and improve operational effectiveness.

Responsibilities:

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Communicate and validate requirements with relevant stakeholders.
• Construct workflow charts and diagrams, studying system capabilities, and writing specifications.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Convert roadmap features into smaller user stories.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Liaison between various business departments and group
• Communicate findings, and recommendations, to project manager for updates to stakeholders and executives.
• Participate in testing and validating new systems and processes to meet business requirements.
• Assist with project management as needed.

Required:

• Bachelor's degree in computer science, business or related field.
• Business Analyst experience or in a related role
• Knowledge of project management methodologies and tools
• Strong experience leading, facilitating and motivating teams for medium to large scale IT projects
• Strong understanding and experience working with stakeholders in achieving their goals
• Strong background in facilitating/ leading requirement gathering sessions
• Demonstrated experience in the creation of User Stories
• Strong organizational, multitasking and time management skills
• Strong verbal, written and interpersonal skills across all levels of the organization
• Demonstrated understanding of all phases of the software development life cycle (SDLC), preferably in a Hybrid Agile environment.
• Advanced troubleshooting, critical thinking, analytical problem solving, writing, and communication skills
• Ability to develop productive working relationships, communicate clearly, and collaborate with people across the organization
• Ability to manage projects to successful conclusion.
• Ability to handle multiple tasks beyond the routine
• High degree of independence, intuition, and initiative
• Ability to maintain composure and control when things do not proceed as planned.
• Experience with Software as a Service (SaaS) configuration, analysis, and troubleshooting of functional and basic technical components
• Prior healthcare industry experience
• Strong understanding of healthcare enterprise systems