Account Manager

Creedence Energy Services is a family oriented and safety focused production chemicals company servicing the energy sector. We are a growing company committed to providing the best innovation, technology, and service to our customers. If you are looking for a rewarding career surrounded by hard working, safety minded, talented team members, apply today!

Job Title: Account Manager

Department: Sales & Service

Location: Cheyenne WY

Remote Status: Onsite.

FLSA Status: Salaried, Exempt

Benefits (begin on the first of the month after start date):

• Health Insurance - traditional and high deductible plan choice; employer pays 100% of single HDHP
• Dental and Vision Insurance
• Employer Paid Life and Disability Insurance
• 401k with company match, immediate eligibility
• Paid vacation, sick, and holidays
• All positions are eligible for bonuses
• FRs and PPE provided
• Paid training
  
  

Job Summary Oversee assigned customer accounts and ensures work is performed to customer specifications

Expectations Expected to design and develop project plans. Exercises discretion and independent judgment. Self-motivated, organized, and effective communicator. Excellent communication and customer service skills. Requires no supervision

Essential Duties - 80% in field, 20% in office

• Develop and maintains strong, long-term relationships with customer accounts
• Provide strong account leadership through a consultative sales approach with accounts
• Develop a customer retention program
• Generate and submit bids to customers as requested
• Understand key business drivers of customer accounts in order to provide effective solutions
• Primary point of contact for all matters specific to assigned customers
• Ensure job tickets are generated & received
• Resolve issues on assigned job sites and with customers
• Travel to field locations to conduct sales meeting and for issue resolution
• Achieve and sustain revenue and customer targets
• Forecast future work and resources
• Routinely reports chemical usage and KPI data to customer
• Aid other Account Managers in achieving all required tasks of customers
• Assist technical team with RFPs
• Work with technical team to determine optimal monitoring program
• Collect samples from wellsite and conduct water analyses
• Work well independently and as a team
• Provides excellent customer service
  
  

Only the most critical duties are listed. There are other duties expected, as assigned or necessary for efficient operations.

Supervisory Duties –

• Contribute to developing the company culture and retaining high performers
• Plan staffing levels
• Work with HR and Leadership to recruit, interview, and select top talent
• Delegate appropriately
• Develop team through coaching, mentoring, goal setting, providing feedback, appraising performance, holding individuals accountable, and issuing corrective action when appropriate
  
  

Equipment Issued – Laptop, pickup

Qualifications

Education/Experience: Minimum 3 years of oil and gas production chemical experience. Proven record of customer service and account management success. Experience with oil and gas surface and downhole equipment required. Requires fundamental understanding of production chemical technical challenges

Certifications/Licenses: None

Driving Requirements: Valid driver’s license – travel required

Physical Requirements – Lift, push, pull and carry up to 50 pounds chest high. Must be able to reach, push, pull, and grasp with arms and hands. Will require standing, crouching and/or kneeling, sitting, walking, driving and transitioning in/out of vehicles. Must be able to talk, hear, and see. Required to have the visual acuity to safely and legally operate motor vehicles.

Work Environment Some exposure to environmental conditions such as extreme weather, precipitation and wind. Potential exposure to harmful chemicals, dust, odors, fumes, oil and gases. Noise level is typically moderate, occasionally loud.

Financial Skills – Understand the financial implications of business decisions, monitor market competition, target potential customers for business development.

Language Skills: Ability to read, interpret, and understand documents such as safety rules, operating instructions, and procedure manual. English language fluency in reading, writing, speaking, and comprehending. Bi-lingual beneficial.

Computer Skills – Efficiently navigate a web browser, mobile applications, Microsoft Office 365 Suite (Excel, Teams, Word, SharePoint, One Note, etc.). Proficiency in designing spreadsheets, creating advanced formulas, charts and tables required. Must be able to design professional presentations.

Work Ethic – Be trustworthy, dependable, respectful, and truthful with a commitment to safety and excellent customer service. Follow company policies and procedures and take responsibility for your own actions.

Must pass a pre-employment drug test, motor vehicle record check, education verification, and background check.

Creedence is an Equal Opportunity Employer.