AV Installation Program Manager

About Creative Realities

Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Healthcare, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments.  Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Connect with us at CRI.com for our full story.

Areas of Concentration
 
Digital Signage | A/V | Construction | Lottery
 

About the Position
 
We are looking for a Program Manager who has experience in the A/V, Digital Signage, or construction industries who can manage a business segment of digital solution installations for our clients. Our leadership team will provide the Program Manager of their strategic direction and the goals that the company to is working to achieve. This role will oversee and coordinate different related projects to ensure they all aligned effectively with the organization’s mission and the program’s goals. Their main duties include organizing various projects and activities to improve company efficiencies, building long-term goals for projects management.

Key Responsibilities:

• Assist with management and oversight of multiple digital signage install projects within specified business verticals.
• Provide technical direction to assigned installation Project Managers and Project Coordinators. 
• Act as a liaison to program customers and internal sales teams.
• Performs administrative duties commensurate with the requirements of the organization, including data gathering, metrics and reports, and provide direction on team project timelines.
• Demonstrate adaptability when required to meet multiple demands/deadlines, shifting priorities, and rapid change.
• Demonstrate strong attention to detail with excellent organizational skills to manage and prioritize workload demands of team.
• Foster a team culture with ability to direct others towards a recommended course of action.
• Performs other related duties as assigned by the Director of Project Management.

Education and Experience

• 7 years project related experience
• Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferred
• Bachelor’s Degree preferred
• PMP certification preferred
• AVIXA CTS and/or Digital Signage Federation certification desired
• Experienced user of software CRM tools. Proficient with Microsoft Office applications.
• Strong technical aptitude and ability to translate technical concepts into clear and concise communications.

Key Competencies/Behaviors

• Highly flexible and able to respond quickly to unforeseen changes in projects and customer requirements
• Self-motivated, achievement-oriented with superior planning and time management skills
• Excellent written communication and presentation skills
• Team oriented; Ability to collaborate cross functionally and to influence without direct authority
• Positive attitude: willingness and initiative to learn
• Must be comfortable working in a deadline-oriented, fast paced business environment with shifting priorities

Core Values The ideal candidate represents these six core values:

• Passionate We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and we are proud of the results we produce each and every day. And, we have some fun along the way!
• Respectful We value diversity and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values.
• Do the Right Thing We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.
• Helps First We are stronger when we work together. We help first, no matter what—whether it’s with our clients or our internal teams.
• Nimble Minded When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.
• Expects Excellence What we deliver is what we will be measured on. We are committed to getting it right.

Benefits

Company paid individual portion of medical, Life, Long and Short-Term Disability insurances; Access to participate in company dental and vision insurance programs; 401(k) program, including company paid match of up to 3% of annual salary; and Paid time off and holiday pay.