What are the responsibilities and job description for the Junior Enterprise System Engineer - Remote- Baltimore, MD position at Creative Information Technology, Inc.?
Junior Enterprise System Engineer – Remote- Baltimore, MD About us Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.Join us in driving growth and seizing new business opportunities.Role and Responsibilities This consultant will serve as an administrator of cloud platform applications and services on both the Microsoft 365 and Google Workspace platforms. The successful candidate will work closely with senior cloud systems administrators and various departments to ensure that cloud applications meet the organization's needs and comply with all relevant policies and procedures.Assist in the daily administration and support of Microsoft 365 and Google Workspace platforms, including SharePoint site management, Teams management, user account management, license allocation, and troubleshooting.Author PowerShell scripts that monitor and manage cloud resources.Monitor system performance, usage, and security across both cloud environments.Author changes control requests and enterprise-wide communications to ensure transparency in all cloud platform updates. Collaborate with senior administrators to implement best practices for data protection, access controls, and compliance.Respond to helpdesk tickets related to SharePoint use, file sharing, and collaboration tools within Microsoft 365 and Google Workspace.Support onboarding and offboarding processes by monitoring and adjusting the automated provisioning and de-provisioning user accounts and resources.Assist with updates, patches, and configuration changes to ensure the reliability and security of cloud services.Document procedures, configurations, and troubleshooting steps for reference and training purposes.Participate in team meetings and contribute to ongoing improvement initiatives for cloud infrastructure.Minimum QualificationExcellent communication and collaboration skills and ability to work independently and as part of a team.Proven experience using PowerShell to automate the management of cloud applications and services and as a SharePoint, Microsoft Teams or Microsoft 365 Administrator or experience in a similar role.Bachelor’s degree in computer science, Information Technology, or a related field.Preferred QualificationsExperience with Google Workspace and GAM scripting.Knowledge of or experience with Oracle cloud environment.
Salary : $65 - $72