Senior Director Agency Account Management

Senior Director, Account Management

Employment Type: Full-Time, Permanent
Work Arrangement: Hybrid 3 days on-site, 2 days remote
Salary Range: $135-$165K based on experience

Position Overview
Our client is a large experiential agency in the Boston area seeking a Senior Director of Account Management to join the team in a permanent role. This will be a hybrid on-site role 3 days per week on-site, 2 days remote.

This position is responsible for leading senior-level client relationships, driving long-term account growth, and delivering integrated marketing programs that engage Gen Z and Millennial audiences across experiential, digital, and social channels. The role partners closely with internal teams to ensure strong execution, financial performance, and client satisfaction across multiple accounts.

Core Responsibilities

• Client and Account Leadership
  • Serve as the senior strategic lead for multiple client accounts
  • Own client relationships, account strategy, and long-term growth planning
  • Translate audience insights into integrated, multi-channel marketing programs
  • Ensure quality, consistency, and on-time delivery across all work
  • Identify performance-driven opportunities for organic account growth
  • Integrated Campaign Oversight
• Lead development and execution of integrated campaigns across:
  • Experiential and field marketing
  • Influencer, social, and digital
  • Media and community engagement
• Partner cross-functionally with strategy, creative, production, data, and media teams
  • Financial and Operational Management
  • Oversee account-level budgets, resourcing, and profitability
  • Forecast financial performance and manage scopes of work and staffing
  • Ensure efficient use of resources while meeting margin targets
• Business Development
  • Lead client services input for new and expanded business opportunities
  • Support pitching, strategy development, and budget creation
  • Identify opportunities to expand capabilities and offerings
• Team Leadership and Culture
  • Lead and mentor senior-level account team members
  • Provide clear direction, feedback, and professional development
  • Foster a collaborative, accountable, and high-performing team culture

Qualifications and Experience

• 10-12 years of experience in advertising or marketing with deep agency experience required
• Proven experience managing senior client relationships
• Strong strategic thinking with an audience-first mindset
• Ability to translate insights into clear, actionable programs
• Financial acumen including budgeting, forecasting, and profitability management
• Natural people leader with high emotional intelligence
• Excellent communication and organizational skills
• Strong attention to detail and executional rigor

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Our client provides benefits for your health, your wealth, and your life: Health Competitive medical, dental, vision packages with company contribution Healthcare and Dependent Care Flexible Spending Accounts (employee funded) Life/AD&D & Disability Parental Leave 12 weeks, eligibility extended to all parents regardless of gender or primary/secondary caregiver status Wealth/Retirement 401K Eligible the 1st of the month following 30 days of service Annual company match Culture Extensive DE&I programs and initiatives putting people first and creating impactful and meaningful change Comprehensive Learning and Development programs Additional Perks/Life Unlimited vacation Cell phone reimbursement Commuter benefits Global Mentorship program Headspace (a meditation app) PetsBest pet insurance

Email Your Resume In Word To
cbuss@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CB21-1982362 -- in the email subject line for your application to be considered.
Casey Buss - Recruitment Strategist

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 04/02/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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