Reputation Management Consultant

Our client in the home services space is seeking a Reputation Management Consultant to lead and scale their local listings and reputation strategy. This role will drive visibility, customer engagement, and revenue across platforms like Google Business Profile, Yelp, Meta, and Apple Maps.

Key Responsibilities

• Own and optimize local listings across major platforms, ensuring accuracy and consistency
• Develop and execute reputation management strategies (reviews, responses, sentiment tracking)
• Build scalable processes to improve local SEO, rankings, and conversion (calls, bookings, clicks)
• Establish KPIs and reporting tied to visibility, engagement, and revenue impact
• Leverage analytics, AI, and automation to drive performance improvements
• Partner cross-functionally with Marketing, Product, and Analytics teams
• Manage vendors and guide internal teams and franchise stakeholders

Qualifications

• Experience in local SEO, listings management, or reputation management (multi-location preferred)
• Strong knowledge of Google Business Profile optimization and review strategy
• Hands-on experience with tools like Yext, Podium, ReviewTrackers, or similar
• Data-driven mindset with experience using analytics to inform decisions
• Proven ability to scale programs and communicate with stakeholders

 

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To
cpickett@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CP15-1988644L578 -- in the email subject line for your application to be considered.
Cody Pickett - Recruitment Strategist

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 06/03/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

This job was posted on 06/03/2026 and is open for 60 days

Everforth Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.

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