What are the responsibilities and job description for the Agency Account Manager position at Creative Circle?
Title: Account ManagerDuration: Full Time, Direct HireLocation: 5 days on site in Norwood, MA (hybrid or remote candidates will not be considered)
ROLE OVERVIEW Our client is seeking an Agency Account Manager with healthcare / pharma experience. This is a full-time, fully onsite role that can start as soon as the right candidate is found.
The Account Manager is responsible for managing day-to-day client relationships and ensuring smooth execution of multi-channel marketing programs aligned with business goals.
**Experience working in the pharma or healthcare industry will be required for consideration** CORE RESPONSIBILITIES:
Client Management
Email Your Resume In Word To
Shannon.Scheetz@jobalert.creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SS24-1990426L972 -- in the email subject line for your application to be considered.
Shannon Scheetz - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 06/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
Copyright © 2026 Everforth, Inc. All rights reserved.
ROLE OVERVIEW Our client is seeking an Agency Account Manager with healthcare / pharma experience. This is a full-time, fully onsite role that can start as soon as the right candidate is found.
The Account Manager is responsible for managing day-to-day client relationships and ensuring smooth execution of multi-channel marketing programs aligned with business goals.
**Experience working in the pharma or healthcare industry will be required for consideration** CORE RESPONSIBILITIES:
Client Management
- Serve as the main point of contact for the client
- Maintain strong relationships through daily communication
- Translate client feedback into clear direction for internal teams
- Manage projects across channels (email, web, social, events, etc.)
- Turn strategy into actionable deliverables (briefs, timelines, reviews)
- Lead meetings, kickoffs, and status updates
- Ensure all work is delivered on time, on brief, and on budget
- Partner with creative, digital, production, and operations teams
- Keep teams aligned and projects moving efficiently
- Support senior team members on complex initiatives
- Identify opportunities to improve work and grow the account
- Support leadership with client recommendations and upsell opportunities
- Represent and confidently defend agency work
- 4-7 years of agency account management experience
- Strong client communication and relationship management
- Excellent organization and attention to detail
- Ability to manage multiple projects at once
- Clear and confident presenter
- Strong problem-solving and judgment
- Collaborative and proactive mindset
- Full benefits package provided
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account with employer contribution
- 401(k) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off & Paid Holidays
- Family Leave
- Short-Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted Lifetime Fitness membership
- Generous onsite café
Email Your Resume In Word To
Shannon.Scheetz@jobalert.creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : SS24-1990426L972 -- in the email subject line for your application to be considered.
Shannon Scheetz - Senior Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 06/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
Copyright © 2026 Everforth, Inc. All rights reserved.
Salary : $90,000 - $120,000