What are the responsibilities and job description for the Estimator - Swope Collision Center position at CREATIVE AUTOMOTIVE SOLUTIONS INC?
Join a Legacy of Excellence with the Swope Family of Dealerships!
Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we’ve built more than a business—we’ve built a legacy rooted in trust, integrity, and community connection.
At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. We’re passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved.
Position Summary
The Collision Estimator is responsible for inspecting damaged vehicles, creating accurate repair estimates, and managing the repair process from intake to delivery. This role serves as the primary point of contact for guests and insurance partners and plays a critical role in repair accuracy, cycle time, and customer satisfaction.
Key Responsibilities
- Inspect vehicles to identify visible and hidden damage
- Write accurate, detailed repair estimates
- Photograph and document vehicle damage
- Work with disassembly technicians and body technicians to ensure all damage is captured
- Communicate with insurance companies and adjusters to negotiate and secure repair approvals
- Order parts and ensure correct parts are received
- Update guests and insurance companies on repair status
- Manage supplements and additional damage claims
- Review final repair quality before vehicle delivery
- Ensure all repairs meet OEM, safety, and insurance guidelines
Qualifications
- Previous experience as a collision estimator or automotive damage appraiser preferred
- Knowledge of OEM repair procedures and structural repair standards
- Strong customer service and communication skills
- Ability to manage multiple vehicles and deadlines
- High attention to detail and organization
- Successful completion of pre-employment drug screen and background check
Physical & Work Environment
- Ability to move around shop and inspect vehicles
- Light lifting, bending, and standing as needed
Benefits
- PTO available first of the month after 60 days of employment
- Paid Sick Time available first of the month after 60 days of employment
- Paid Holidays starting 1st day of hire
- Health Insurance
- HSA - Health Savings Account with company contribution
- 401K with Company Match
- Vision Insurance
- Dental Insurance
- Company Paid Basic Life Insurance & AD&D Insurance
- Supplemental life insurance
- Company Paid Short Term Disability
- Long Term Disability
- Critical illness and Accident Coverage
- Prepaid Legal Insurance
- Identity Theft Protection
- Discount Programs
- Referral Programs
- Employee Assistance Program
- Pet Insurance
- Wellness Reimbursement