What are the responsibilities and job description for the HR Coordinator position at CreAdd?
Who We Are
We’re a growing organization supporting 1,700 employees across 30 locations throughout the Southeast—and we do it with a small, highly collaborative HR team. Our mission is simple but powerful: Excellence in Every Interaction—with our employees, customers, and partners.
We’re looking for someone who doesn’t just “do HR,” but someone who owns it, improves it, and lives it every day.
About The Role
This is a highly administrative, detail-driven HR role where organization, follow-through, and communication are everything. You’ll be at the center of key HR processes—supporting onboarding, leave management, benefits administration, and employee support—while partnering closely with leadership and field teams.
If you’re the type of person who tracks the details others miss, follows up without being asked, and takes pride in getting things right, this role will fit you well.
What You’ll Do
What We’re Looking For
We’re a growing organization supporting 1,700 employees across 30 locations throughout the Southeast—and we do it with a small, highly collaborative HR team. Our mission is simple but powerful: Excellence in Every Interaction—with our employees, customers, and partners.
We’re looking for someone who doesn’t just “do HR,” but someone who owns it, improves it, and lives it every day.
About The Role
This is a highly administrative, detail-driven HR role where organization, follow-through, and communication are everything. You’ll be at the center of key HR processes—supporting onboarding, leave management, benefits administration, and employee support—while partnering closely with leadership and field teams.
If you’re the type of person who tracks the details others miss, follows up without being asked, and takes pride in getting things right, this role will fit you well.
What You’ll Do
- Coordinate and execute new hire onboarding from offer acceptance through orientation, and even recruiting if your skillset fits
- Administer and track employee leaves (FMLA, ADA, and other leave programs)
- Support benefits administration, including enrollments, changes, and employee questions
- Maintain employee data within HRIS (Paycom experience strongly preferred)
- Provide responsive, high-quality support to employees—treating them like customers
- Partner with field leadership across multiple locations to ensure consistent HR practices
- Manage HR documentation, reporting, and compliance tracking
- Take lead on the maintenance of electronic Personnel Files
- Use Excel (intermediate level) for tracking, reporting, and data organization
What We’re Looking For
- 3–5 years of HR experience, with strong exposure to:
- Onboarding
- Leave management
- Benefits administration
- Experience with Paycom (or similar HRIS) is a strong plus
- Intermediate Excel skills (sorting, filtering, formulas, basic reporting)
- Highly organized with strong attention to detail and follow-through
- Tenacious and determined—you don’t drop things, you close loops
- Ability to manage multiple priorities across locations and deadlines
- Strong interpersonal skills—able to build rapport with both leadership and frontline employees
- High level of trustworthiness and discretion with confidential information
- You treat employees like customers—responsive, respectful, and solution-oriented
- You take ownership and don’t wait to be chased down
- You bring a calm, steady presence to a fast-moving environment
- You’re authentic, approachable, and easy to work with
- You thrive on being part of a small, tight-knit team where everyone contributes
- You believe in—and actively practice—Excellence in Every Interaction
- Be part of a small, high-impact HR team with real visibility across the organization
- Work closely with leaders and make a direct impact on employee experience
- Opportunity to grow your HR skillset across multiple disciplines
- A culture that values accountability, collaboration, and doing things the right way