What are the responsibilities and job description for the Regional Operations Manager position at Crawford Thomas Recruiting?
Salary
$95,000 - $125,000 Base Salary (DOE) Full Benefits Package
Company Vehicle/Rental Car Provided During Travel Expense Account
Job Summary
We are seeking a Regional Operations Manager to oversee field operations, personnel, and project execution throughout the DMV region (Washington D.C., Maryland, Virginia, and surrounding areas). This leadership role is responsible for managing Field Technology Specialists, coordinating technology system installations, ensuring successful project delivery, and maintaining operational excellence across multiple active project sites.
The ideal candidate will have a strong background in low-voltage systems, security technologies, telecommunications, fire alarm systems, or related field services, combined with proven leadership and operational management experience. Candidates with government, military, commercial security, or critical infrastructure experience are highly encouraged to apply.
This position requires approximately 75% regional travel, including occasional overnight stays.
Job Responsibilities
Lead and manage Field Technology Specialists across an assigned geographic region
Oversee installation, maintenance, and service projects from planning through completion
Ensure projects are completed on time, within budget, and according to customer specifications
Manage field resources including personnel, vehicles, equipment, inventory, and tools
Conduct workforce planning, scheduling, and capacity forecasting
Monitor team utilization and establish performance metrics
Perform project cost analysis, budgeting, and resource allocation
Identify operational risks and develop mitigation strategies
Coordinate rapid response efforts for critical maintenance and service issues
Collaborate with project managers, customers, and internal stakeholders to ensure successful project execution
Support cross-regional resource sharing and surge staffing initiatives
Ensure compliance with company policies, safety standards, quality procedures, and regulatory requirements
Participate in recruiting, interviewing, hiring, training, coaching, and performance management of field personnel
Travel throughout the DMV region to support field operations and customer locations
Qualifications
Bachelor's degree preferred; equivalent experience in communications, electronics, security technologies, telecommunications, or related technical fields will be considered
Minimum 4 years of hands-on experience with advanced communications systems, security technologies, electronics, low-voltage systems, or electrical troubleshooting
Previous supervisory or management experience leading field-based technical teams
Experience managing a geographically dispersed workforce
Strong Understanding Of
CCTV and video surveillance systems
Access control systems
Intrusion detection systems
Fire alarm and fire suppression systems
Fiber optics and data networking
Low-voltage electrical systems
Experience with companies such as ADT, AT&T, Convergint, Johnson Controls, Siemens, Honeywell, Tyco, or similar organizations is highly preferred
Government, DoD, DHS, military, or federal contracting experience is a strong plus
Active Secret Clearance or other government security clearance is highly preferred
PMP Certification (or ability to obtain within 12 months)
OSHA 10 or OSHA 30 Certification (or ability to obtain within 6 months)
Strong leadership, communication, organizational, and problem-solving skills
Proficiency with Microsoft 365 applications
Valid driver's license required
About The Company
Our client is a rapidly growing technology services organization that supports mission-critical infrastructure, security, communications, and technology deployments for commercial and government customers throughout the United States. The company offers long-term career growth, leadership development opportunities, and the chance to work on high-profile projects that directly impact critical operations and public safety.
,
$95,000 - $125,000 Base Salary (DOE) Full Benefits Package
Company Vehicle/Rental Car Provided During Travel Expense Account
Job Summary
We are seeking a Regional Operations Manager to oversee field operations, personnel, and project execution throughout the DMV region (Washington D.C., Maryland, Virginia, and surrounding areas). This leadership role is responsible for managing Field Technology Specialists, coordinating technology system installations, ensuring successful project delivery, and maintaining operational excellence across multiple active project sites.
The ideal candidate will have a strong background in low-voltage systems, security technologies, telecommunications, fire alarm systems, or related field services, combined with proven leadership and operational management experience. Candidates with government, military, commercial security, or critical infrastructure experience are highly encouraged to apply.
This position requires approximately 75% regional travel, including occasional overnight stays.
Job Responsibilities
Lead and manage Field Technology Specialists across an assigned geographic region
Oversee installation, maintenance, and service projects from planning through completion
Ensure projects are completed on time, within budget, and according to customer specifications
Manage field resources including personnel, vehicles, equipment, inventory, and tools
Conduct workforce planning, scheduling, and capacity forecasting
Monitor team utilization and establish performance metrics
Perform project cost analysis, budgeting, and resource allocation
Identify operational risks and develop mitigation strategies
Coordinate rapid response efforts for critical maintenance and service issues
Collaborate with project managers, customers, and internal stakeholders to ensure successful project execution
Support cross-regional resource sharing and surge staffing initiatives
Ensure compliance with company policies, safety standards, quality procedures, and regulatory requirements
Participate in recruiting, interviewing, hiring, training, coaching, and performance management of field personnel
Travel throughout the DMV region to support field operations and customer locations
Qualifications
Bachelor's degree preferred; equivalent experience in communications, electronics, security technologies, telecommunications, or related technical fields will be considered
Minimum 4 years of hands-on experience with advanced communications systems, security technologies, electronics, low-voltage systems, or electrical troubleshooting
Previous supervisory or management experience leading field-based technical teams
Experience managing a geographically dispersed workforce
Strong Understanding Of
CCTV and video surveillance systems
Access control systems
Intrusion detection systems
Fire alarm and fire suppression systems
Fiber optics and data networking
Low-voltage electrical systems
Experience with companies such as ADT, AT&T, Convergint, Johnson Controls, Siemens, Honeywell, Tyco, or similar organizations is highly preferred
Government, DoD, DHS, military, or federal contracting experience is a strong plus
Active Secret Clearance or other government security clearance is highly preferred
PMP Certification (or ability to obtain within 12 months)
OSHA 10 or OSHA 30 Certification (or ability to obtain within 6 months)
Strong leadership, communication, organizational, and problem-solving skills
Proficiency with Microsoft 365 applications
Valid driver's license required
About The Company
Our client is a rapidly growing technology services organization that supports mission-critical infrastructure, security, communications, and technology deployments for commercial and government customers throughout the United States. The company offers long-term career growth, leadership development opportunities, and the chance to work on high-profile projects that directly impact critical operations and public safety.
,
Salary : $95,000 - $125,000