What are the responsibilities and job description for the Commercial Lines Account Manager position at Crawford Thomas Recruiting?
Commercial Lines Account Manager (Insurance)
Remote Within Denver, CO Area
$55,000 - $80,000 Base Salary Plus Commission Opportunities
About The Company
Growing independent insurance agency providing personalized commercial insurance solutions to businesses across multiple industries. The organization is known for its strong client relationships, employee-first culture, flexible remote work environment, and commitment to professional growth.
Compensation
The Commercial Lines Account Manager is responsible for maintaining and growing a book of business through exceptional client service, account retention, policy management, renewal preparation, and cross-selling opportunities. This role works closely with clients, insurance carriers, and producers to ensure accounts are serviced accurately and efficiently.
Key Responsibilities
Remote Within Denver, CO Area
$55,000 - $80,000 Base Salary Plus Commission Opportunities
About The Company
Growing independent insurance agency providing personalized commercial insurance solutions to businesses across multiple industries. The organization is known for its strong client relationships, employee-first culture, flexible remote work environment, and commitment to professional growth.
Compensation
- Base Salary: $55,000 - $80,000
- Additional commission opportunities on new business and other revenue-generating activities
- Bonus eligible based on monthly goals
- Health, Dental, Vision Insurance with 75% employer-paid coverage
- Employer-Paid Life Insurance
- Employer-Paid Short-Term Disability
- Supplemental Life Insurance Available
- 401K with Match
- PTO and Sick Days
- Generous Holiday Schedule
- Home Office Equipment Provided
- Every 3rd Friday of the Month Office Closes at 3 PM MST
- 100% Remote
- Candidates must reside in the Denver, CO metropolitan area
- Monday through Friday
- 8:00 AM - 5:00 PM MST
The Commercial Lines Account Manager is responsible for maintaining and growing a book of business through exceptional client service, account retention, policy management, renewal preparation, and cross-selling opportunities. This role works closely with clients, insurance carriers, and producers to ensure accounts are serviced accurately and efficiently.
Key Responsibilities
- Manage and retain a designated book of commercial insurance accounts
- Prepare renewals and gather underwriting information 60 to 90 days prior to renewal
- Process policy changes, endorsements, binders, and coverage requests
- Respond to client inquiries via phone, email, text, and virtual meetings
- Review accounts for coverage gaps and recommend additional insurance products
- Assist with premium collections and financing arrangements
- Monitor claims activity and assist with claim resolution when needed
- Document all client and carrier interactions accurately
- Market accounts and identify opportunities to rewrite business into more favorable programs
- Generate referrals and identify new business opportunities
- Maintain organized electronic files and agency management system records
- Actively seek 5-star client reviews following positive service experiences
- Commercial Lines insurance experience required
- Strong customer service and relationship management skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Self-motivated with strong organizational skills
- Proficient with Microsoft Office and agency management systems
- Ability to work independently in a remote environment
- Fully remote work environment
- Must live in the Denver, CO area
- Equipment provided for home office setup
- Strong emphasis on work-life balance
- Quarterly community outreach opportunities
- Collaborative and supportive culture
- Long-term career growth opportunities
Salary : $55,000 - $80,000