What are the responsibilities and job description for the Vice President Global Sales - Hardware Business position at Crane Payment Innovations?
About CPI
Crane Payment Innovations (CPI) powers the technology behind everyday transactions. Whether it’s self-checkout in retail, gaming machines in casinos, ATMs at financial institutions, or kiosks in transportation hubs, CPI’s hardware and software solutions enable over 4 billion transactions weekly across 110 countries.
Role Overview
The Vice President of Global Sales – Hardware Business is a critical executive leadership role responsible for driving global sales strategy and execution across CPI’s four core markets: retail, gaming, financial institutions, and kiosk. This leader will also oversee customer support functions, ensuring seamless customer experience from pre-sale through post-sale service.
This role requires a seasoned sales executive with a proven track record in pricing control, contract negotiation, value selling, and leadership of large, global teams. As the head of sales for CPI’s largest business unit, VP will be instrumental in shaping the go-to-market strategy, building high-performing teams, and delivering sustainable growth.
Key Responsibilities
Strategic Sales Leadership
- Develop and execute global sales strategies to drive revenue growth and market share across all four core verticals.
- Develop value selling strategies and execute pricing strategy to ensure CPI value is consistently translated into profitability
- Lead strategic contract negotiations to position CPI Hardware as critical value-added business partner with key customers
- Align sales initiatives with strategic marketing, product development and operations to deliver cohesive market solutions
- Identify and pursue new market opportunities and partnerships aligned with business strategies
Customer Support Leadership
- Oversee global customer support operations to ensure exceptional customer onboarding, delivery and satisfaction.
- Implement scalable support models and tools to enhance responsiveness and efficiency.
- Foster a customer-centric culture across all touchpoints.
Team & Organizational Leadership
- Build, mentor, and lead a high-performing global sales and support organization.
- Establish KPIs and performance metrics to drive accountability and results.
- Promote a culture of collaboration, accountability, and continuous improvement.
Qualifications
- 10 years of senior sales leadership experience in hardware, technology, or related industries.
- Demonstrated success managing global markets and large-scale customer relationships.
- Expertise in pricing strategy, large contract negotiation, and sales operations.
- Strong leadership, communication, and strategic thinking skills.
- Experience leading customer support organizations is a strong plus.
What We’re Offering
- Salary: $290,000-$310,000
- Flexible work environments
Defined career growth plans with opportunities to go outside of your “comfort zone”
“Team Building activities that support innovation”
Generous paid time off, including sick and holiday
Community involvement and volunteering events
Opportunities to travel and work at our global sites
Sound interesting? Come see why we are OneCPI!
CPI is part of Crane NXT
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
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Salary : $290,000 - $310,000
