Bar Manager at Dukes on 7

High Volume Bar Manager at Duke's on 7 That Loves Dogs & People!

Craft & Crew Hospitality is now hiring for a Full-time Bar Manager. We are looking for a dynamic candidate who will align with our core values and promote a positive culture and environment for our guests and crew.

We offer Salary Bonus, Paid Time Off (PTO), Health Insurance packages, Cell Reimbursement, and advancement opportunities.

This position is responsible for ensuring profitable restaurant operations while overseeing the front-of-house staff in their department. Primary functions of this role are hiring, interviewing, training, scheduling, coaching, and developing of hourly staff. Additional responsibilities may include: addressing guest issues, motivating staff, promotions/events, ordering, and other administrative tasks.

The right candidate will have 5 years in Restaurants(Hospitality), Open/Flexible availability, Leadership or management experience, Excellent communication skills, Computer skills, Experience with training/interviewing, and a Positive Attitude.

Please send resume/work history for consideration, looking forward to hearing from you!

Please watch the career pathway video: https://vimeo.com/378376808/17114ec0bf

Please watch our core value video:https://youtu.be/IIkN0hQ87u4

Summary

Bar Manager Job Description

The Bar Manager position at Craft and Crew focuses on bar operations, employee management, sales building, vendor relations, and also ensuring guest satisfaction for our bar guests.

Job Duties And Responsibilities

General

• Manage and oversee all areas of the restaurant including Service Floor, Host Stand, Expo Line, Bar, and Kitchen during shifts. Work with your team to come up with solutions for issues and/or concerns. Make decisions on matters of importance.
• Oversee employees as they are assigned in different positions in the restaurant. Responsible for the direction and coaching of staff during volume hours on the Restaurant Floor. Upholding the Craft & Crew standards for quality food and service at all times, ensuring 100% guest satisfaction.
  
  

Financial

• Adhere to all company standards and service levels to increase sales and work to minimize costs, including Food Cost, Liquor (Beverage) Cost, Labor, Supplies, Repairs, etc.
• Monitor Labor costs during the shift, making appropriate staffing cuts as needed when business volume permits.
  
  

Guest Service

• Ensure Craft & Crew Hospitality Core Values are understood and used by all team members
• Guarantee positive guest experience in all areas.
• Respond to guest complaints as they occur. Take appropriate actions to ensure repeat guests. Assist in the development of assistant managers and supervisors to handle guest issues appropriately and according to company policy and procedures.
  
  

Personnel

• Provide direction to employees regarding operational and procedural issues. Use a coaching mentality to help employees learn and develop new skills.
• Interview hourly employees. Assist in hiring, supervision, development, and when the necessary discipline of employees.
• Assist in training of new hire employees from day one through 30-day performance evaluations.
• Provide ongoing feedback to all staff. Maintain open lines of communication with every member of your team.
• Complete quarterly performance evaluations with all department staff according to company procedures.
  
  

Scheduling

• Schedule all FOH positions weekly (Server, Host, Expo, Support staff, etc) using labor goals and staffing pars as a guideline in Hotschedules
• Schedules are posted a minimum of 5 days in advance, no later than 3 pm each Wednesday.
  
  

Operations

• Manage shifts which include: daily decision making, scheduling, planning, and upholding standards for quality food, beverage, service, and cleanliness.
• Understand food and beverage costs. Supervise portion control in kitchen and bar in preparation and minimization of waste.
• Ensure a safe and healthy work environment free from hazards. Complete any accident investigation forms and procedures according to company policy and procedures.
• Come up with creative solutions for small issues to keep business as usual. Examples: product substitution, modification of the existing product, staffing, etc.
• Maintain professional and positive restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  
  

Food Safety

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, dining, and bar areas. Ensure compliance with operational standards, company policy, federal/state/local laws, and ordinances.
• Responsible for high standards of food safety.
• Must be ServSafe manager certified.
  
  

Additional Responsibilities

• Bar Operations: Upholding bar specifications for Guest Service, Cleanliness & Organization, and Profitability (Inventory and Pour Cost).
• Employee Management: Bartender training, Bartender schedules, Bartender reviews, conducting department meetings.
• Sales Building: Promotions and events; vendor relations.
• Inventory and Ordering: Weekly inventory updates & coordination with Sculpture Hospitality, Weekly liquor order; Glassware order, Bar supplies order.
• Bar Maintenance: Cooler cleaning; Draft system maintenance; Line cleaning (monthly); Keg storage organization; Liquor storage organization.
  
  

Working hours and Schedule

• Scheduled 40-45 hours on-site each week. Combination of days, nights, and weekends.
• Must be available on-off time for phone calls and questions (allow up to 3-5 hours/week)
• Hours may vary. Must fill in for any other Manager or as emergencies arise. The typical workweek is up to 45 hours.
  
  

Compensation & Benefits

• Salary
• Group Health Insurance Plan w/ Dental & Vision options
• 2 weeks PTO Annually
• Cell Phone Contribution Monthly
• Health and Wellness Contribution
  
  

Qualifications

• Combination of 5 years in Industry with 1 years supervisory experience.
• College degree preferred
• Proficiency with computers (MS Office)
• Must be eligible to work in the United States
• Must agree to a background check & Drug test
• Must be able to effectively perform all functions at the restaurant (Host, Expo, Server, Bartender, Line Cook, etc)
• Must be able to stand for long periods, walk, use stairs, bend, stoop, twist, lift to 50 lbs, and use repetitive movements.
• Work with hot and cold temperatures, hazardous equipment/conditions, as well as operate phones, walkie-talkies, computers, fax machines, printers, tablets, and other equipment.
  
  

Personal Requirements

• Positive attitude, Leadership ability, Outgoing, Self-Disciplined and Motivated.
• Welcoming, pleasant and friendly demeanor. Must have a neat and clean appearance and look professional at all times.
• Ability to motivate staff and work as a functional member of the team.
• Excellent communication skills to manage individuals and work with a diverse staff of people.
• Ability to coordinate and multi-task several tasks effectively while always maintaining restaurant standards and company procedures.
• Must be able to work effectively under pressure to solve problems and coordinate a wide range of activities.
• Ability to determine the employability of applicants comparing experience and qualifications for the positions.
  
  

Accountabilities

• Keep GM fully informed of all issues (i.e. problems, unusual matters of significance, and positive events) and take prompt corrective action where necessary or suggesting alternatives.
• Completes responsibilities and performance objectives timely and accurately.
• Maintains favorable working relationships with all company employees to foster and promote cooperation, collaboration, and a harmonious working climate which is conducive to high employee morale, productivity, and effectiveness.
• Fully adopt and execute Craft & Crew Core Values.
• Performs additional responsibilities and duties as requested.
  
  

Supervision of others

• Up to 25 per shift.