What are the responsibilities and job description for the Front Desk Agent - Courtyard Airport & Cruise Port - Dania position at Courtyard Fort Lauderdale Airport and Cruise?
What We’re Looking For
We are seeking an unshakably positive and resilient Front Desk Agent to join our team. The hospitality industry moves fast, and things don't always go perfectly. We need someone who brings high energy, a genuine smile, and a calming presence to every shift. If you are someone who naturally stays upbeat under pressure, flips stressful moments into great customer experiences, and loves helping people, you will thrive here.
What You’ll Do
- Be the Face of the Hotel: Greet guests warmly, assist with check-in and check-out procedures, and respond to guest requests with enthusiasm and professionalism.
- Demonstrate Reliability: Arrive prepared for each shift, adapt well to operational changes, and maintain a strong work ethic and positive energy throughout the day.
- Stay Flexible and Adaptable: Quickly adjust to changing schedules, procedures, and guest needs to ensure seamless service.
- Support Team Success: Foster a cooperative, team-oriented environment by maintaining a positive and professional demeanor.
- Deliver Exceptional Service: Resolve guest concerns promptly while maintaining a positive attitude and high level of energy.
- Thrive in a Fast-Paced Environment: Effectively manage a busy lobby, particularly during peak flight and cruise travel periods.
Join Us!
We're looking for reliable, adaptable team members who are ready to make a difference every day. If that sounds like you, apply today and become part of our growing team!
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person