What are the responsibilities and job description for the Administrative Nurse (Extra Help) position at County of Santa Clara?
Under direction, to manage administrative functions and nursing services.
Administrative Nurse (Extra Help) - The established eligible list will be used for temporary extra help assignments for peak-load and unusual work situations.
The Administrative Nurse classification is responsible for improving the efficiency and quality of service(s), project(s), or patient care unit(s). Positions in this classification collaborate with management to ensure optimal patient care, ensure that services are incompliance with facility healthcare laws and regulations during their designated shift, and/or manage administrative functions for a designated team/facility.
The Administrative Nurse classification is distinguished from the Nurse Manager classification in that the Nurse Manager oversees nursing unit(s), including responsibility for unit operation, scheduling, position control, staffing, and coordination of the quality improvement process, whereas the Administrative Nurse classification is responsible for monitoring and coordinating administrative and/or nursing services.
The Administrative Nurse classification is further distinguished from the Assistant Nurse Manager classification in that the Assistant Nurse Manager provides oversight for patient care services of assigned team(s), whereas the Administrative Nurse has direct responsibility for managing the administrative and/or nursing services for a designated team/facility.
The Administrative Nurse classification is distinguished from the Healthcare Service Line Director classification in that the Healthcare Service Line Director plans, organizes, directs, and coordinates patient health care service delivery system(s), whereas the Administrative Nurse classification is a registered nurse who manages and coordinates services for a designated facility and/or team. The Administrative Nurse is responsible for supervising other nurses or other staff, overseeing patient care and treatment plans, and/or ensuring compliance with regulations and standards.
The Administrative Nurse classification is distinguished from the Quality Improvement Manager classification in that the Quality Improvement Manager focuses on planning, developing, implementing, and coordinating various aspects of quality management, risk management, utilization management, patient education services, and related programs, whereas the Administrative Nurse focuses on providing administrative leadership and clinical oversight to manage outpatient nursing services and ensure the efficient operation for a designated team/facility.
The Administrative Nurse classification is distinguished from the Nurse Manager classification in that the Nurse Manager oversees nursing unit(s), including responsibility for unit operation, scheduling, position control, staffing, and coordination of the quality improvement process, whereas the Administrative Nurse classification is responsible for monitoring and coordinating administrative and/or nursing services.
The Administrative Nurse classification is further distinguished from the Assistant Nurse Manager classification in that the Assistant Nurse Manager provides oversight for patient care services of assigned team(s), whereas the Administrative Nurse has direct responsibility for managing the administrative and/or nursing services for a designated team/facility.
The Administrative Nurse classification is distinguished from the Healthcare Service Line Director classification in that the Healthcare Service Line Director plans, organizes, directs, and coordinates patient health care service delivery system(s), whereas the Administrative Nurse classification is a registered nurse who manages and coordinates services for a designated facility and/or team. The Administrative Nurse is responsible for supervising other nurses or other staff, overseeing patient care and treatment plans, and/or ensuring compliance with regulations and standards.
The Administrative Nurse classification is distinguished from the Quality Improvement Manager classification in that the Quality Improvement Manager focuses on planning, developing, implementing, and coordinating various aspects of quality management, risk management, utilization management, patient education services, and related programs, whereas the Administrative Nurse focuses on providing administrative leadership and clinical oversight to manage outpatient nursing services and ensure the efficient operation for a designated team/facility.
The Power of WE: Together, we can make a greater impact. Bringing better care and expanding healthcare services across the community.
Santa Clara Valley Healthcare (SCVH) is the second largest public health care system in California and includes three acute care hospitals, 14 clinics and 60 specialty and sub-specialty services. Our mission is to provide high-quality, accessible healthcare and excellent service to everyone in Santa Clara County.
Santa Clara Valley Medical Center - SCVMC is a full-service tertiary acute care teaching hospital with 699 licensed beds providing a wide range of specialized services, including Rehabilitation, Burn, Trauma, and NICU. SCVMC was ranked by U.S. News and World Report as #6 Rehabilitation Hospital in the nation and #1 in the West and designated as a 2024 High Performing hospital for Maternity Care, Heart Failure, Stroke, Hip Fracture, and Pneumonia.
O'Connor Hospital - O'Connor Hospital (OCH) is a 358 licensed bed acute care facility offering a full range of inpatient and outpatient medical, surgical and specialty programs to residents of Santa Clara County. It was founded in 1889 as one of the first hospitals in the county. OCH has grown significantly over the past five years in both its inpatient volume and its Emergency Department visits. Along with these volume increases other ancillary and clinical departments like imaging, lab, pharmacy, and respiratory have seen growth as well.
St. Louise Regional Hospital - Since 1989, St. Louise Regional Hospital (SLRH) has been caring for the residents in Santa Clara and San Benito Counties, offering a wide range of inpatient and outpatient medical specialties. SLRH has 93 beds, is a Designated Primary Stroke Center, and is the only acute care hospital in the area. Located in Gilroy, SLRH maintains a CALSTAR 2 emergency helicopter base on the premises.
Regional Medical Center – Regional Medical Center (RMC) is a 258-bed hospital that is the main emergency healthcare provider for East San José, treating a wide range of critical and life-threatening conditions for more than 60 years. Since the SCVH integration of RMC effective 4/1/25, RMC has expanded the critical services including Level II trauma, Thrombectomy capable Stroke Center and STEMI care, and has been seeing an increased number of emergency visits and inpatient volume.Learn more about Santa Clara Valley Healthcare: https://www.scvh.org/home and follow us on:
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Assessment
- Analyzes utilization of staff and distribution of workload with respect to organization, fiscal management and social, political, professional, and specialization trends in nursing practice.
- Assesses needs of clinical nursing staff in relation to human and environmental resources required for implementation of patient care programs.
- Assesses staffing needs .
Planning
- Participates on nursing and hospital committees.
- Influences institutional goal setting by identifying and communicating problems, pressures, and trends.
- Prepares annual budget for nursing.
- Determines staff development needs of nursing personnel.
Implementation
- Utilizes resources available to assign and redistribute staff to respond to patient needs.
- Identifies and assists in resolution of patient or visitor problems and communicates to administrative and clinical personnel when appropriate.
- Participates in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality nursing care.
- Participates in development and teaching of leadership and management skills.
- Promotes compliance with Federal, State, and local regulatory standards and JCAH.
- Establishes and maintains effective channels of communication with clinical nursing staff, administrative nursing personnel, paraprofessionals, and other departments in the broader institution.
- Collaborates with management to identify need for corrective action of an employee and initiates action when necessary.
- Facilitates and coordinates delivery of patient care with other professional staff and support services.
- Uses systematic methods to resolve patient care and nursing problems.
- Initiates planned change, evaluates outcomes, and implements corrective action through conscious, deliberate, and collaborative efforts.
- Interprets hospital policies and regulations to nursing staff members, other hospital disciplines, visitors, and patients and ensures compliance.
Evaluation
- Participates in employee evaluation process..
- Monitors implementation of nursing and patient care standards to ensure quality control.
- Reviews patterns of care and unusual occurrences to identify implications for educational change and practice or other organizational factors.
- Participates in the evaluation of the delivery of support services necessary to facilitate quality nursing care.
- Evaluates own professional performance based on attainment of goals.
- May be assigned as a Disaster Service Worker (DSW), as required*;
- Performs other related duties, as required.
- California Nurse Practice Act;
- American Nursing Association Code of Ethics;
- Nursing Professional Practice Model;
- Federal and State healthcare laws and regulations appropriate to the operation of California hospitals;
- Administrative and clinical oversight to ensure staffing and resources are available;
- Principles and best practices for staffing and scheduling healthcare facilities and departments, including the use of data to optimize staff utilization;
- Effective communication strategies and interpersonal skills, including active listening, empathy, and conflict resolution;
- Principles of collaboration and teamwork;
- Budgeting principles and practices;
- Strategic planning, resource allocation, leadership techniques, and coordination of staff;
- Identifying and implementing resolution techniques;
- Education management principles and leadership methods;
- Effective counseling techniques and skills;
- Coordinating, implementing, and evaluating nursing practices;
- Change management principles;
- Employee evaluation, assessment, and communication techniques;
- Principles and practices related to quality patient care;
- Strategies to evaluate, identify, and disseminate information regarding patterns of care and unusual occurrences;
- Principles and practices of staff development and management of nursing staff;
- Annual goals and objectives for areas of responsibility;
- Hospital policies and regulations, including specific policies and regulations relevant to the nursing staff, other hospital disciplines, visitors, and patients.
- Collect, analyze, and interpret data to assess staffing needs and workload distribution, and to make informed decisions based on that data;
- Assess the availability and utilization of resources, including human and physical resources, to ensure that patient care needs are met;
- Plan, implement, and evaluate changes and make decisions that align with organizational goals and objectives;
- Ensure adherence to budget constraints and limitations;
- Plan and direct training and support to clinical nursing staff to improve their skills and knowledge;
- Identify problems and root causes, analyze data, and develop effective solutions to complex staffing and resource utilization issues;
- Mediate disputes, resolve conflicts, and make quick, informed decisions that are in the best interests of patients, visitors, and the organization;
- Supervise, coach, mentor, train, and evaluate team members by employing strategies including motivation, delegation, team building, and performance management;
- Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures;
- Evaluate the performance of employees and provide feedback and support to a diverse workforce;
- Evaluate and maintain quality improvement processes, accreditation standards, and best practices;
- Establish and maintain effective working relationships with those contacted in the course of work, at all levels, including colleagues, the public, and representatives of other agencies.
and
Three (3) years of full-time Registered Nurse (RN) experience, of which two (2) years must include supervisory and/or administrative responsibilities.
A Bachelor’s Degree in Nursing (BSN) or higher degree in Nursing may be substituted for one (1) year of experience.
Special Requirements
- Possess and maintain an active California Registered Nurse License without restrictions and in good standing for the duration of employment in this classification.
- Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver’s license prior to appointment and the ability to qualify for and maintain a County driver authorization.
- *As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers (DSWs), including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.
- Work alternate work schedules, weekends, and holidays, as necessary;
- Perform physical skills required to deliver patient care;
- Bend, stretch, twist, and reach;
- Grasp, move, or assemble very small objects;
- Push, pull, or carry objects.
Salary : $248,364 - $318,269