Field Operations Technician

**JOB TITLE: FIELD OPERATIONS TECHNICIAN**

**GENERAL STATEMENT OF JOB**

Under general supervision, with knowledge of distribution system and water treatment plant operations. Work involves meter installation and repair, water line locating and repair, use of a work order system, mechanical, electrical, and chemical components involved in the treatment and pumping of drinking water. The job also requires the use of math, data collection, and electronic equipment.

Field Operations Techs will be required to pull on-call duty on a rotating schedule. This responsibility will require the employee to work after hours and possibly some nights and weekends. During this time, the technician will be available to address minor water related problems and/or complaints from customers that may occur after hours. No money will be collected and problems needing immediate attention and/or additional manpower may require special attention. May be designated as essential personnel and required to work during emergency situations to ensure critical operations are maintained, even when County offices are closed. Employee reports to Senior personnel or Field Operations Manager.

**SPECIFIC DUTIES AND RESPONSIBILITIES**

Essential Job Functions
To perform this job successfully, an individual must be able to effectively perform each essential function. The requirements listed below are representative of the knowledge, skill and/or ability required. The list below is not meant to be an exhaustive list of the functions, knowledge, skills, or abilities required to perform the job satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Installs, repairs, and removes water service meters; performs disconnections and re- connections as directed; replaces faulty meters, boxes and all associated equipment and performs minor maintenance to meters, lines and all else within water department responsibility.
• Performs maintenance and repairs on all fire hydrants, pump houses and tank sites; run water quality tests.
• Reads water meters, verifies readings, does accuracy checks when assigned. Ensures meters are operating properly and reports any defects.
• Interacts with customers; answers questions and/or refers customer to office personnel for information and clarification of issues at hand.
• Obtains water samples for required testing including but not limited to: Checking water for chlorine/chloramines, pH, iron, hardness, temperature, free ammonia, and ortho-phosphate.
• Operates and maintains high service pumps, chemical feed pumps, softener and filter controls, testing equipment as needed.
• Inspects plant equipment, plant meters, gauges, controls and on the basis of such information, makes adjustments to controls in conformance with operating instructions.
• Obtains information pertaining to external water distribution systems and makes repairs or adjustments to controls and instruments; calibrates instruments as necessary.
• Utilizes mathematical formulas to calculate chemical feed rates; adjusts feed rates accordingly. Monitors and records tank and chemical levels.
• Starts and stops pumps to maintain proper pressures.
• Maintains plant records, including operating logs and maintenance work sheets.
• Responds to inquiries from the general public pertaining to plant operations, procedures, programs, and water quality.
• Performs routine custodial duties in various areas of plant(s), as necessary.

Additional Job Functions

• Performs duties as assigned by the County Manager, Field Operations Manager during a state of emergency or other disaster.
• Performs other related work as assigned.
• May act as ORC (Operator in Responsible Charge) or Back Up ORC.
• Performs general maintenance on assig ed vehicle and work areas, reports any problems or incidents. Maintains inventory of departmental supplies, materials, uniforms, and any equipment used during daily work.
• MINIMUM TRAINING AND EXPERIENCE

**

High school diploma or equivalent. Must have a C-Well Certification; with equivalent combination of training and experience in water treatment that provides the required knowledge, skills, and abilities to perform the duties. Possession of a valid North Carolina drivers license. Must obtain highest certifications in Well, Distribution, Cross Connection and Physical/Chemical.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Must be physically able to operate a variety of office machinery and water treatment plant equipment including pocket colorimeters, chemical analyzers, calculators, computers