Administrative Asstistant II/Permit Technician

GENERAL STATEMENT OF JOB

• Performs intermediate skilled administrative support receiving and process building and other permit applications, receiving and accounting for various revenues, serving as customer service specialist, preparing and maintaining associated records and files, related work as apparent or assigned.
• Work is performed under the supervision of the Chief Building Inspector and Senior Permit Technician/ Flood Plain Administrator.

Specific Duties And Responsibilities
ESSENTIAL JOB FUNCTIONS

• Serves as customer service specialist and first point of contact, answers telephone and route calls; takes request and schedules inspections; answers questions related to permitting and complaints from homeowners and contractors.
• Receives, processes and issues building, electrical, mechanical, plumbing and other permit applications for residential and commercial projects.;
• reviews applications for accuracy; notifies parties regarding discrepancies and missing information needed for permit issuance.
• Issues building and trade permits for residential and commercial projects.
• Enters permit information into permit software system for collection of data and revenue.
• Provides new building permits and completed building permits to the Tax Department.
• Works with Environmental Health Department and Bay River Sewer to verify proper permits have been issued before the issuance of a building permit and before final inspection is performed.
• Verifies if property is located in towns with zoning; verifies approvals.
• Confirms if property is in a flood zone by using the Pamlico county GIS and FRIS flood map system and verify compliance before permit is issued.
• Verifies necessary paperwork has been received for building permits (new construction, additions, elevations etc.) before final inspection.
• Prints inspections that are scheduled for the building inspector and print necessary completion certificates. Sends electrical inspections to Tideland EMC (via email) and Duke Energy (via portal).
• Enters inspection results and closes completed permits.
• Completes daily deposit and balances revenue.

Additonal Job Functions
Performs other work as required.

Education And Experience

• High School Diploma or GED and minimal experience in clerical work, customer service,or equivalent combination of education and experience.
• Associates/ Technical degree preferred.

Knowledge, Skills, And Abilities

• General knowledge of permit processing; general knowledge of real estate and building construction practices; general knowledge of standard office methods and procedures, business English, spelling and commercial arithmetic, and office management; filing, general knowledge of departmental procedures and policies; ability to perform a considerable volume of detailed work; ability to type accurately and at a reasonable rate and speed; must be able to multi-task while handling interruptions; ability to work independently at times and to maintain and establish a working relationship with associates and the public.
• Must obtain a notary certification; complete the Law and Administration class within the first 12 months of employment; complete the Permit Technician Certification course when available.
• Valid Driver's License in the state of North Carolina.

Minimum Qualifications Or Standards Requiredto Perform Essential Job Functions

• Physical Requirements: This work requires occasional exertion of up to 20 pounds of force; work regularly requires sitting, speaking or hearing, handle or feel and reaching with hands and arms with repetitive motion' vocal communication is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual nspection, operating machines, motor vehicles, and observing general surroundings or activities; work is generally moderately noisy location (e.g. business office/ light traffic).