SUPERVISING COMMUNITY HEALTH WORKER - EMERGENCY APPOINTMENT (HOMELESSNESS)

Position/Program Information

Type of Recruitment

Open Competitive - Emergency

Filing Dates

Applications will be accepted from Wednesday, April 8, at 8:00 a.m. (PT) until Monday, April 13, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Monday, April 13, 2026, to be accepted.

Exam Number

HH8106A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Supervising Community Health Worker vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Supervising Community Health Worker.

Essential Job Functions

Field Based Engagement and Supervision

• Provide direct, hands-on supervision in the field, including coaching and modeling of trauma-informed, person-centered outreach practices.
• Monitor outreach effectiveness and identify emerging trends, service gaps, barriers, and community needs.
• Communicate field insights, challenges, and recommendations to department leadership to inform program improvements.
  
  

Crisis Response & Coordination

• Coordinate and deploy outreach teams in response to urgent and emergent field situations, including medical, behavioral health, and public safety concerns.
• Collaborate with outreach partners, namely LASD and LACoFD, multidisciplinary teams (MDTs), and County departments to ensure timely, appropriate, and coordinated interventions.
  
  

Direct Supervision

• Provide direct supervision to outreach staff, including conducting documented biweekly one-on-one meetings focused on performance, development, and support needs.
• Monitor staff performance metrics and ensure alignment with Countywide standards, contract requirements, and program goals.
• Deliver ongoing coaching, mentorship, and corrective action as needed to support staff success and accountability.
• Ensure staff have access to necessary tools, equipment, and supplies to perform their duties effectively.
• Model best practices in outreach, engagement, and documentation.
  
  

Encampment Resolution and Field Operations

• Participate in and support encampment resolution efforts in accordance with County protocols and guidelines.
• Coordinate pre-engagement activities, including planning, outreach strategy development, and collaboration with service providers and partner departments.
• Provide field based supervision and support to CHWs and Senior staff during encampment operations and follow-up activities.
• Oversee the development, maintenance, and implementation of By-Name Lists to track and prioritize individuals for services and housing interventions.
  
  

Documentation Data Entry and Reporting

• Ensure staff complete accurate, timely, and compliant documentation in HMIS and other required data systems.
• Monitor and track outreach contacts, referrals, service connections, and client outcomes.
• Support performance monitoring, data quality assurance, and compliance with funding and regulatory requirements.
• Prepare and deliver regular reports and status updates on outreach activities and outcomes to leadership.
• Oversee the completion and maintenance of site-specific By-Name Lists, particularly in support of emergency response efforts.
  
  

Requirements

Requirements to Qualify

Option I: Three (3) years of experience at the level of* Senior Community Health Worker** or similar experience at a public or private community-based organization, clinic, hospital or health system.

Option II: Five (5) years of experience at the level of* a Community Health Worker*** at a public or private community-based organization, clinic, hospital, public health organization or health system.

Special Requirement Information

• You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.
• Experience at the level of Senior Community Health Worker is defined as assisting in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.
• Experience at the level of Community Health Worker is defined as assisting professional staff in providing direct health, mental health, or social services to clients and patients.
  
  

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Desirable Qualifications

Experience working for a public homelessness services agency providing direct field-based services, such as LAHSA, within the last 6 months.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add AAvetyan@hr.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Armen Avetyan

Department Contact Email: AAvetyan@hr.lacounty.gov

Teletype Phone: (800) 735-2929

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025

For detailed information, please click here

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested.

• I understand the above information and instructions.
  
  

02

This position works directly with individuals experiencing homelessness.

• Yes, I understand and am willing to perform all necessary work duties.
  
  

03

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add AAvetyan@hr.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

• I understand the above information and instructions.
  
  

04

How much experience do you have at the level of* Senior Community Health Worker** or similar experience at a public or private community-based organization, clinic, hospital or health system?

• You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.
• Experience at the level of Senior Community Health Worker is defined as assisting in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.
• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more
  
  

05

Please describe your experience that supports your response to Question #4, and include the following information:

• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
  
  

If you do not have experience in this area, please indicate "N/A".

06

How much experience do you have at the level of* a Community Health Worker** at a public or private community-based organization, clinic, hospital, public health organization or health system?

• You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.
• Experience at the level of Community Health Worker is defined as assisting professional staff in providing direct health, mental health, or social services to clients and patients.
• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more
  
  

07

Please describe your experience that supports your response to Question #6, and include the following information:

• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
  
  

If you do not have experience in this area, please indicate "N/A".

08

Desirable Qualifications

The following questions relate to desirable qualifications. If you are eligible for hire, Hiring Managers may use your responses during the selection process. As such, it is important to answer these questions carefully and accurately to ensure you are fully considered.

• I understand the above information and instructions.
  
  

09

Do you have experience working for a public homelessness services agency providing direct field-based services, such as LAHSA, within the last 6 months?

• Yes
• No
  
  

10

How much experience do you have working with a public homeless services agency providing direct field-based services, such as LAHSA?

• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years or more
• Required Question