What are the responsibilities and job description for the Behavioral Health Supervisor position at COUNTY OF BROWN?
JOB REQUIREMENTS: This position oversees services within the outpatient
behavioral health program area, specifically Targeted Case Management,
Homeless Outreach, and Intake role. Additionally, when called on, can
lend support to other program areas when need arises. This position
assists in the overall planning, directing, and evaluating of adult
behavioral health case management services in concert with other
behavioral health supervisors and personnel. Essential Duties Provides
supervision to direct services staff responsible for Targeted Case
Management, Homeless Outreach, Intake role, and other areas of program
responsibility. This includes service coordination, monitoring, and
coordinating services to meet the needs of clients in the community and
through a court order. Develops, monitors, and evaluates case management
and other behavioral health services for adults, provided internally, by
contracted services, and in collaboration with community agencies.
Assists in the overall planning, directing, and evaluating of adult
behavioral health case management services in concert with other
behavioral health supervisors and personnel. Participates in the
development/revision, implementation, and communication of goals,
policies/procedures, and standards for the clinical services in
accordance with the agency\'s mission/goal and standards set by
regulatory bodies. Promotes crisis plan continuity where applicable and
the integration of person-centered practice. May serve as the Behavioral
Health Services Manager in the Manager\'s absence, as assigned.
Interviews and recommends personnel for hire per Human Resources
procedures. Conducts employee performance appraisals and makes
recommendations for and implements employee disciplinary actions to
include termination when necessary. Acts as a liaison, gathering
information and conducting the initial investigation into
grievances/complaints regarding any clinic case management services and,
when applicable, emergency detention concerns identified by stakeholders
within the emergency detention system procedure. Responds to complaints
and communicates with the Client Rights Specialist in resolution of
consumer complaints related to case management and other related program
areas of responsibility. Oversees DHS 34 and other case management
programs, along with the other behavioral health supervisors, to ensure
required training and personnel to ensure compliance; provide additional
staff training targeted to improve county systems. Maintains the
confidential nature of consumer and business information. Is
knowledgeable of pertinent county, state, and federal regulations,
applicable to our programs. Provides public information regarding the
programs provided to various community agencies and public groups.
Attends staff meetings, in-service trainings, clinical and
administrative meetings, and outside agency training sessions as
assigned. Completes and maintains necessary documentation according to
Applicable Requirements, Codes, And Policies. NON-ESSENTIAL DUTIES
Performs related functions as assigned. MATERIALS AND EQUIPMENT USED:
General office equipment PHYSICAL DEMANDS: Lifting 20 pounds maximum
with frequent lifting and/or carrying of objects weighing up to 10
pounds. Intermittent standing, walking and sitting; occasional driving.
Using hand(s)/feet for repetitive single grasping, fine manipulation,
pushing and pulling, and operating controls. Frequent bending, twisting,
squatting, climbing, reaching, and grappling. Communicating orally in a
clear manner. Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of
light conditions. Must be free from communicable disease. This position
description should not be interpreted as all-inclusive. It is intended
to identify the major responsibilities and requirements of this job. The
incumbents may be requested t perform job-related responsibilities and
tasks other than those stated in this description. Brown County is an
E-Verify employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Current knowledge of principles of management and supervision. Helpful
to understand community organizing. Current knowledge of the community
and human services resources. Knowledge of the provisions of federal,
state, and local legislation, rules and regulations pertaining to
programs being coordinated. Knowledge of psychopathology,
psychopharmacology, psychotherapeutic techniques. Knowledge of and
ability to utilize a computer and the required software. Ability to bill
Medical Assistance. Ability to coordinate programs. Ability to maintain
emotional stability in stress situations. Ability to initiate contact
with others. Ability to maintain records and reports accurately. Ability
to communicate effectively both orally and in writing. Ability to
demonstrate skills in problem solving. Ability to follow oral and
written instructions. Ability to establish and maintain effective
working relationships with staff and the public. Ability to work the
required hours of the position, with a minimum of 40 hours per week.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty
behavioral health program area, specifically Targeted Case Management,
Homeless Outreach, and Intake role. Additionally, when called on, can
lend support to other program areas when need arises. This position
assists in the overall planning, directing, and evaluating of adult
behavioral health case management services in concert with other
behavioral health supervisors and personnel. Essential Duties Provides
supervision to direct services staff responsible for Targeted Case
Management, Homeless Outreach, Intake role, and other areas of program
responsibility. This includes service coordination, monitoring, and
coordinating services to meet the needs of clients in the community and
through a court order. Develops, monitors, and evaluates case management
and other behavioral health services for adults, provided internally, by
contracted services, and in collaboration with community agencies.
Assists in the overall planning, directing, and evaluating of adult
behavioral health case management services in concert with other
behavioral health supervisors and personnel. Participates in the
development/revision, implementation, and communication of goals,
policies/procedures, and standards for the clinical services in
accordance with the agency\'s mission/goal and standards set by
regulatory bodies. Promotes crisis plan continuity where applicable and
the integration of person-centered practice. May serve as the Behavioral
Health Services Manager in the Manager\'s absence, as assigned.
Interviews and recommends personnel for hire per Human Resources
procedures. Conducts employee performance appraisals and makes
recommendations for and implements employee disciplinary actions to
include termination when necessary. Acts as a liaison, gathering
information and conducting the initial investigation into
grievances/complaints regarding any clinic case management services and,
when applicable, emergency detention concerns identified by stakeholders
within the emergency detention system procedure. Responds to complaints
and communicates with the Client Rights Specialist in resolution of
consumer complaints related to case management and other related program
areas of responsibility. Oversees DHS 34 and other case management
programs, along with the other behavioral health supervisors, to ensure
required training and personnel to ensure compliance; provide additional
staff training targeted to improve county systems. Maintains the
confidential nature of consumer and business information. Is
knowledgeable of pertinent county, state, and federal regulations,
applicable to our programs. Provides public information regarding the
programs provided to various community agencies and public groups.
Attends staff meetings, in-service trainings, clinical and
administrative meetings, and outside agency training sessions as
assigned. Completes and maintains necessary documentation according to
Applicable Requirements, Codes, And Policies. NON-ESSENTIAL DUTIES
Performs related functions as assigned. MATERIALS AND EQUIPMENT USED:
General office equipment PHYSICAL DEMANDS: Lifting 20 pounds maximum
with frequent lifting and/or carrying of objects weighing up to 10
pounds. Intermittent standing, walking and sitting; occasional driving.
Using hand(s)/feet for repetitive single grasping, fine manipulation,
pushing and pulling, and operating controls. Frequent bending, twisting,
squatting, climbing, reaching, and grappling. Communicating orally in a
clear manner. Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of
light conditions. Must be free from communicable disease. This position
description should not be interpreted as all-inclusive. It is intended
to identify the major responsibilities and requirements of this job. The
incumbents may be requested t perform job-related responsibilities and
tasks other than those stated in this description. Brown County is an
E-Verify employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Current knowledge of principles of management and supervision. Helpful
to understand community organizing. Current knowledge of the community
and human services resources. Knowledge of the provisions of federal,
state, and local legislation, rules and regulations pertaining to
programs being coordinated. Knowledge of psychopathology,
psychopharmacology, psychotherapeutic techniques. Knowledge of and
ability to utilize a computer and the required software. Ability to bill
Medical Assistance. Ability to coordinate programs. Ability to maintain
emotional stability in stress situations. Ability to initiate contact
with others. Ability to maintain records and reports accurately. Ability
to communicate effectively both orally and in writing. Ability to
demonstrate skills in problem solving. Ability to follow oral and
written instructions. Ability to establish and maintain effective
working relationships with staff and the public. Ability to work the
required hours of the position, with a minimum of 40 hours per week.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty