What are the responsibilities and job description for the Relationship Banker I - PT position at County National Bank?
Company Overview
County National Bank was founded in 1934 as community bank and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence.
Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply.
CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Relationship Banker I for our ON-SITE location in Hudson, MI.
JOB SUMMARY
A Relationship Banker I position is responsible for providing an outstanding client experience as the first point of contact for our clients. Relationship Banker I is responsible for handling routine financial transactions with accuracy and efficiency while recognizing needs-based selling opportunities to enhance the Bank’s relationship with the client.
KEY RESPONSIBILITIES
· Provide an exceptional client experience by completing requests which may include deposits, withdrawals, payments, check cashing, and other routine requests
· Develop knowledge of Bank products and services in order to better assist clients and refer them to other areas of the Bank as appropriate
· Respond to client inquiries in a timely manner and resolve basic account questions
· Respects and maintains strict confidentiality of all information acquired while performing job tasks
· Verify client identity to ensure compliance with bank policy and procedure
· Maintain an orderly work area and balance cash drawer at the end of each shift; report any discrepancy
· Maintains regular, on-time attendance.
· Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
· Performs other various duties as assigned.
QUALIFICATIONS
Required:
· High School Diploma or equivalent
Preferred:
· Previous experience as a Relationship Banker II or commensurate banking experience