What are the responsibilities and job description for the Front Desk Agent position at Country Inns & Suites?
Country Inns and Suites by Radisson of Gainesville, Florida is currently seeking a Full Time Front Desk Agent:
The Front Desk position is a key part of the overall success of the Country Inn and Suites by Radisson. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of great customer service, and this guides us with everything we do.
Duties & Responsibilities:
- Greet guests in a friendly manner and follow check in procedures
- Take payments and post accurately to guest accounts
- Follow set polices regarding cash handling
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions and restaurants and make recommendations to guests
- Handle incoming telephone calls and other guest communication in a efficient, friendly and discreet fashion
- Accurately communicate with other shifts regarding issues arising from day to day operations
- Must be available to train during all three shifts: 6:15 a.m.–2:15 p.m., 2:15 p.m.–10:15 p.m., and 10:15 p.m.–6:15 a.m. Weekends required.
- Well Qualified Applicants:
- Previous experience is preferred.
- Knowledge of Choice Advantage is a plus.
- Strong communication skills written and verbal are essential (Bi-lingual )
- Experience working in a multi-tasking, fast paced environment
- Demonstrated 5-star customer service skills
Hiring Process:
The Country Inns and Suites by Radisson offers competitive wages. Qualified applicants will be contacted by a member of management to schedule a visit to the hotel and to complete an employment application followed by an interview. Due to the volume of applicants, we ask that you do not contact the hotel directly about status of your submission . Messages left for the purposes of following up on an application will not receive a response.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $15 - $16