What are the responsibilities and job description for the PHARMACY BENEFITS COORDINATOR position at CornerStone Staffing?
PHARMACY BENEFITS COORDINATOR
Location: Las Vegas, NV (89147) | Onsite
COMPENSATION & SCHEDULE
• Pay Range: $20-22/hour
• Full-time, W2 employment
• Schedule: Monday–Friday, 8:00 a.m. – 5:00 p.m. PST
ROLE IMPACT
The Pharmacy Benefits Coordinator plays a key role in helping members access essential medications quickly and cost-effectively. This position bridges communication between patients, healthcare providers, and partner pharmacies to facilitate prescription approvals and ensure patients receive timely medication support. Success in this role is defined by empathy, precision, and proactive service that enhances medication adherence and improves patient outcomes.
KEY RESPONSIBILITIES
• Act as the main point of contact for members seeking medication support or patient assistance resources.
• Partner with prescribers, pharmacies, and patient assistance programs to complete authorizations and secure timely medication delivery.
• Manage inbound and outbound calls while maintaining compliance with HIPAA and program standards.
• Document all member interactions accurately and provide consistent follow-up until resolution.
• Work collaboratively with internal departments to maintain program goals and service excellence.
MINIMUM QUALIFICATIONS
• Active and valid Pharmacy Technician License or Certification (any U.S. state) required
• 1 years of experience in healthcare, pharmacy operations, or patient support call center environments
• Excellent verbal and written communication skills with a focus on patient experience
• Competent in Microsoft Word, Excel, and Salesforce (or equivalent CRM platforms)
• Strong attention to detail and ability to manage multiple tasks efficiently in a high-volume setting
CORE TOOLS & SYSTEMS
Salesforce | Microsoft Excel | Microsoft Word | Pharmacy Management Systems | Electronic Health Records
PREFERRED SKILLS
• Knowledge of prescription benefit coordination and patient assistance workflows
• Demonstrated problem-solving ability and commitment to member satisfaction
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy