What are the responsibilities and job description for the Collector position at CornerStone Staffing?
Collector
Location: Dallas, TX 75204 | Onsite
Are you driven by results and experienced in medical collections? Put your negotiation skills to work with a respected healthcare organization that rewards your performance with the opportunity to earn up to $3,000 in monthly commission after permanent hire. If you thrive in a fast-paced, production-focused environment, this could be the career move you've been looking for.
COMPENSATION & SCHEDULE
• $18.00/hour
• Eligible for commission up to $3,000/month upon permanent hire
• Rotating Weekly Schedule:
- Week 1: Monday–Tuesday 8:00 AM–5:00 PM | Wednesday–Thursday 11:00 AM–8:00 PM | Friday 8:00 AM–5:00 PM
- Week 2: Monday–Tuesday 11:00 AM–8:00 PM | Wednesday–Thursday 8:00 AM–5:00 PM | Friday 8:00 AM–5:00 PM
- Week 3: Monday–Thursday 9:00 AM–8:00 PM | Friday Off
W2 | Temp-to-Hire
Free Onsite Parking
ROLE IMPACT
As a Medical Collector, you'll play an important role in helping patients resolve outstanding balances while supporting the organization's overall financial health. Through effective communication, account research, and professional negotiation, you'll ensure timely collections while maintaining a positive patient experience. Success in this role requires strong attention to detail, accountability, and the ability to consistently achieve production goals in a high-volume healthcare environment.
KEY RESPONSIBILITIES
• Contact patients regarding outstanding balances and negotiate payment resolutions while maintaining professionalism and empathy
• Research accounts, review payment history, and resolve billing discrepancies to facilitate timely collections
• Initiate collection efforts on delinquent accounts, including processing garnishments and liens when applicable
• Accurately document account activity and maintain compliance with organizational policies and industry regulations
• Meet established productivity and quality standards while managing a high-volume workload
• Collaborate with billing teams and other departments to resolve account issues and improve collection outcomes
• Build positive relationships with patients and coworkers while contributing to a collaborative, service-focused team environment
MINIMUM QUALIFICATIONS
• High School Diploma or GED required
• Previous bankruptcy collections or bank collections experience
• Previous experience in a high-volume call center environment
• Flu vaccine required for this assignment
• Strong written, verbal, and negotiation skills
• Ability to work independently while contributing to a team-oriented environment
CORE TOOLS & SYSTEMS
• Medical billing and collections software
• Call center platforms
• Microsoft Office Suite
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy