What are the responsibilities and job description for the Customer Service Coordinator position at CornerStone Staffing?
Are you PASSIONATE about helping others? Are you looking to get your foot in the door with a growing company & seeking a transition into a Customer Service Position with first shift hours?! Room for growth and advancement!! Come work for a company that promotes only from within!
Customer Service Coordinator
Location Lewisville, TX | Onsite
COMPENSATION & SCHEDULE
• $16.00/hr
• 8:00am–6:00pm, Monday–Friday, with Saturday as needed
• W2, Temp to Hire
• Start date: 1/12/2026
ROLE IMPACT
As a Customer Service Coordinator, you will play a key role in supporting the internal service and installation department of a national retail-focused organization. This role involves managing communications, tracking order data, and ensuring customer satisfaction through efficient program support. Ideal for candidates seeking stability and growth in a company that promotes from within.
KEY RESPONSIBILITIES
• Serve as primary point of contact for program-related communications and customer support
• Coordinate and monitor service levels with retail and vendor partners
• Maintain order tracking reports and ensure accuracy in internal databases
• Provide administrative support and coordinate departmental meetings
• Process damage claims and manage employee purchase records
• Enter and maintain data in multiple internal systems
MINIMUM QUALIFICATIONS
• 1 year of customer service experience
• No more than 2 jobs within the past 3 years
• Must live within a 30 mile radius of Lewisville, TX
• Strong interpersonal and multitasking skills
CORE TOOLS & SYSTEMS
• Oracle
• JD Edwards (JDE)
• MXP
• Microsoft Excel
PREFERRED SKILLS
• Experience in vendor or partner coordination
• Background in service program administration
• Familiarity with claims or issue resolution
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy