What are the responsibilities and job description for the Claims Manager position at CornerStone Professional Placement?
Claims Manager
Location: Onsite in Fort Worth, TX 76140
Schedule: M-F, 8am-5pm
Salary: $135K /- BOE
Position Summary
The Claims Manager oversees enterprise-wide claims activity with a focus on multi-state General Liability, Auto Liability, and Workers’ Compensation. This role requires deep experience handling complex and litigated claims, including the ability to develop strategic, cost-conscious resolution plans. The position interacts daily with internal teams, legal partners, insurance carriers, and third-party administrators. Strong reserving knowledge, attention to detail, and the ability to manage a high-volume, high-severity caseload are essential.
Responsibilities
- Apply advanced knowledge of legal concepts related to workplace injuries, auto liability incidents, third-party bodily injury claims, and property damage.
- Partner closely with third-party administrators, occupational health teams, insurance carriers, and other external resources to improve claim outcomes.
- Develop and implement strategic plans for resolving high-exposure and complex claims.
- Evaluate potential financial exposures and recommend effective risk-mitigation strategies.
- Monitor claims data and trends to identify opportunities for improvement and cost control.
- Prepare and distribute routine reporting with insights that support organizational objectives.
- Identify and leverage internal and external resources to drive timely and effective resolutions.
- Maintain strong collaboration with brokers, attorneys, and internal teams to ensure consistent communication and alignment.
- Recommend innovative approaches to reduce claim frequency, severity, and overall risk.
- Provide guidance and training to internal stakeholders on claims processes and best practices.
- Ensure adherence to all applicable legal, regulatory, and procedural requirements.
- Lead and supervise the Senior Claims Specialist.
Education & Experience Requirements
- Bachelor’s degree in Risk Management, Business Administration, or a related field preferred.
- 7 years of experience in multi-line, multi-state claims management.
- Advanced knowledge of claims adjusting, insurance practices, and legal strategies.
- Demonstrated experience managing high-severity claims and implementing risk-reduction initiatives.
- Strong analytical and problem-solving skills with the ability to make data-driven decisions.
- Excellent communication and relationship-building skills across diverse groups.
- Strong organizational skills and the ability to manage shifting priorities.
- Professional certifications such as AIC or similar preferred.
Physical Requirements
- Ability to safely perform the essential functions of the role in accordance with ADA, FMLA, and all applicable regulations.
- Must be able to lift and carry up to 20 lbs as needed.
Salary : $135,000