Trust Operations Associate I

Description

Classification: Full-time, Hourly

Hours

8:00 AM to 5:00 PM, with the option to work 7:30 AM and 4:30PM

Overtime may be requested during busy periods, as requested by management.

Location:

Headquarters 3035 SW Topeka Blvd Topeka, KS 66611

Role

The Trust Operations Associate I – Cash Operations and Administration is responsible for ensuring the accurate and timely processing of disbursements, income transactions, and updates to trust client accounts. This role supports daily cash operations and performs clerical duties within the Trust Operations Department. Additionally, the associate will serve as a backup for other department positions as necessary, ensuring continuity and responsiveness in operations.

Essential Functions & Responsibilities

• Monitor and reconcile outstanding checks, ensuring accuracy and timely follow-up
• Research and process litigation documentation and payments
• Help maintain organized electronic and physical filing systems
• Process and verify daily disbursements, ensuring proper authorization and documentation
• Perform system updates, including entering new information, updating records and enduring data accuracy across platforms
• Perform 3-way reconciliation for transactions and monitor for duplicate payments
• Support account reconciliation to resolve discrepancies
• Process non-investment income receipts, ensuring timely and accurate credit to client accounts
• Conduct monthly fee assessments, produce invoices, and post income
• Maintain accurate records of fee assessments and collections
• Monitor overdrafts and ensure accurate posting of wires and disbursements
• Notify management of any discrepancies
• Assist with external audits and regulatory exams by providing documentation as needed
• Provide support and backup for other departmental roles as needed
• Maintain a professional and positive attitude toward customers all times
  
  

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Experience:

Experience In Accounts Payable And Accounts Receivable Processes Preferred

Education: High school diploma or equivalent

Skills & Abilities

• Ability to read and follow technical system instructions
• Strong attention to detail with a high level of accountability for accuracy
• Capacity to manage a high volume of work efficiently
• Self-motivated, with a demonstrated work ethic and ability to work both independently and as part of a team
• Strong interpersonal skills with the ability to establish and maintain effective working relationships
  
  

Competencies

• Excellent organizational skills with the ability to prioritize and multitask
• Intermediate Microsoft Excel skills
• Strong written and verbal communication skills with both internal and external clients
• Commitment to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability
• Focus on internal/external customer service, compliance, ethics, perseverance, and time management
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required.

Travel: None at this time

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Other

• Applicants must pass a drug screen and background check.
• Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal.
  
  

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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