What are the responsibilities and job description for the Loan Servicing Representative position at CoreFirst Bank & Trust?
Description
Hours: Monday through Friday, 8:00 am to 5:00 pm, other hours and days as needed
Location: Headquarters
3035 SW Topeka Blvd.
Topeka, KS 66611
Role: Performs a variety of duties related to the servicing and administration of loans.
Apply: www.corefirstbank.com/careers
Essential Functions & Responsibilities
Servicing of Real Estate Loans that will include the following:
Requirements
Experience:
One Year Of Banking And/or Lending Experience Required
Previous loan servicing experience desired
Education: High school diploma or equivalent
Skills & Abilities
Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information. Work requires courtesy and friendliness in providing assistance and exchanging factual information. Ability to relate and empathize with people.
Competencies
Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.
Other Skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee sits for the majority of the day. Some light physical effort required.
Travel: Travel is negligible
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other
Hours: Monday through Friday, 8:00 am to 5:00 pm, other hours and days as needed
Location: Headquarters
3035 SW Topeka Blvd.
Topeka, KS 66611
Role: Performs a variety of duties related to the servicing and administration of loans.
Apply: www.corefirstbank.com/careers
Essential Functions & Responsibilities
- Review daily exception reports
- Process Paid Files
- Perform maintenance on both consumer and commercial loans
- Calculate and process payoffs
- Post transactions to loans and general ledger accounts
- Service participation loans
- SBA reporting
- Credit Bureau maintenance
- File NSI/UCC’s
- Answer phones to assist both internal and external customers
- Send correspondence as needed
- Fund all loan transaction types for processing departments onto the bank’s core system
- Balance GL accounts for loans
- File lien documents with the appropriate state and county
- Track titles and collateral documentation for lien perfection
- Understanding of loan collateral and perfection requirements
Servicing of Real Estate Loans that will include the following:
- Investor reporting and servicing
- Escrow analysis/Paying real estate taxes and property insurance
- PMI reporting
- Monitoring and processing insurance claims
Requirements
Experience:
One Year Of Banking And/or Lending Experience Required
Previous loan servicing experience desired
Education: High school diploma or equivalent
Skills & Abilities
Work involves communicating with immediate colleagues, other bank employees, customers, and vendors primarily for purposes of giving or obtaining information. Work requires courtesy and friendliness in providing assistance and exchanging factual information. Ability to relate and empathize with people.
Competencies
Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.
Other Skills
- Self-Starter, takes initiative
- Basic accounting
- Microsoft Office proficiency
- Detail/Goal/Solutions Oriented
- Listening, verbal and written communication skills
- Ability to resolve conflicts
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee sits for the majority of the day. Some light physical effort required.
Travel: Travel is negligible
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other
- Applicants must pass a drug screen and background check
- Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal