What are the responsibilities and job description for the Corporate Account Director (West) position at Cordis?
Cordis Corporate Account Director is responsible for managing the success of the relationship with an assigned set of customers in order to achieve the goals and objectives identified by the customer and Cordis. Responsible for long-term relationship building between the customer, Cordis, and other professional organizations (Group Purchasing Organizations, etc.). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex selling.
Responsibilities
• Develop & coordinate aligned strategic plan, tactics, and solutions for assigned accounts, including, but not limited to, Vizient GPO, Vizient shareholder members, ROi, and The Resource Group.
• Align internal commercial and cross functional resources to address customer needs and ensure successful integration and adoption of selected solutions to targeted customers
• Proactively foster relationships with key stakeholders, economic and clinical decision makers within aligned accounts
• Prepare, analyze and implement contract solutions, terms and conditions, compliance, and metrics
• Deliver key customer messages to differentiate Cordis from competitors and provide access for growth platforms
• Drive awareness & understanding of “value” we have to offer across key decision makers
• Intimate knowledge of Cordis policies & procedures with adherence to while conducting work activities in area of responsibility
• Complete training in area of responsibility. Training is required for changes in existing policies & procedures, for new assignments & for implementation of new policies & procedures. Complete required periodic re-training & assure that required periodic re-training takes place for direct reports in areas such as safety & environmental
• Set standards for safe behavior. Recognize & reward safe behavior in others. Enforce safety policies & procedures. Provide resources (time & money) necessary to maintain safety process. Ensure safety structure is in place in the form of working committees & department coordinators
• Proactively identify, establish and maintain strong working relationships with key decision makers in assigned accounts. Serve as primary business contact and communication liaison.
• Align internal commercial and cross functional resources to address customer needs by facilitating appropriate internal and external relationships
• Prepare and/or review financial models to recommend and establish appropriate pricing tier(s) to meet customer’s needs within Cordis guidelines. Strong coordination with finance, legal and pricing partners
• Negotiates contract terms and recommends contract language
• Review contract terms and conditions to ensure all customer and Cordis legal requirements are incorporated
• Understand customer needs and establish specific business plans and solutions that meet those needs while driving Cordis business objectives
• Monitors account strategies and marketplace developments and communicates to the field appropriately
• Delivers distribution and supply chain solutions that meet customer’s objectives as appropriate
• Active involvement in customer advisory boards and councils
• Prepares appropriate marketing messages to promote Cordis products among assigned accounts
• Develops and executes commercial execution tactics to drive contracts in the field
• Represent Cordis at industry conventions
• Key customer service liaison and coordinator within assigned accounts
• Provides regional or national contracting support and direction to field
• Takes responsibility for training field sales on contract implementation guidelines and process
• Monitors and measures contract compliance for assigned accounts
• Completes special projects as assigned
• Other responsibilities may be assigned & not all responsibilities listed may be assigned
Qualifications
• Bachelor’s degree required, Graduate degree preferred
• 3 years healthcare sales experience
• 5 years, sales management, marketing, finance, corporate account or general management experience
• Ability to travel 30-50% of time
• Strong planning, forecasting, negotiation and presentation skills
• Collaboration and teaming to proactively foster relationships with key stakeholders, economic and clinical decision makers, as well as internal stakeholders
• Business acumen to represent the entire business value proposition
• Confident and poised with key customer decision makers with demonstrated ability to deliver customer defined business solutions
• Analytical skills to develop and implement contract solutions, terms and conditions, compliance, and metrics
• Customer engagement skills to conduct business planning activities and reviews with aligned accounts, field sales and support organizations
• Demonstrated record of influence management with key provider decision makers
• Strong team skills, building, participating, and networking
• Ability to think strategically
• Self-directed demonstrating high degree of initiative
• Ability to understand and apply complex legal and policy considerations
• Effective in selling value proposition of Cordis and its products and solutions
• Strong understanding of products, procedural information and related product application
• Strong presentation skills, both preparing and delivering
• Ability to understand customer needs and apply appropriate solutions
• Articulate and effective communicator – written & verbal – all levels
• Knowledge / understanding of : Business concepts & issues. Complex market issues, Understand organization dynamics, Competitive threats, Intra-company differences, GPO and IDN landscape, Cardinal Health corporate structure and strategic plan
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
Why Join Cordis?
For more than 60 years, we have been building interventional vascular technology that offers higher quality and less invasive experiences for people around the world. With a global reach and vast network of resources, we empower you to do your best work and unleash your full potential. Do you want to grow your career surrounded by a supportive team of subject matter experts? Then join us and let’s improve the wellbeing of millions, together.
Cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At Cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our teammate’s points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.